All Features List

Calendar Management

Appointment management made easy with alerts, reminders, waitlisting, and more.

Client Appointments

Add an individual appointment to any online diary.

Recurring Appointments

Set appointments to recur at required frequency, e.g. weekly, fortnightly etc.

Multiple Location Rostering

Appointments automatically set to location based on diary roster.

Multiple Availability Blocks

Add multiple start, finish and break times per day.

Multiple Diary Views

Order by daily, weekly, or group appointments.

Availability Exception Rules

Add availability exceptions such as public holidays, staff meetings, etc.

1 Click Management

Easily add, edit, customise or deactivate clinician calendars.

Custom Diary Display Size

Set your diary to display with small, medium or large blocks.

Custom Roster Design

Set custom colored backgrounds to indicate different locations.

Group Appointments

Add a new group appointment to any online diary.

Coloured Appointment Flags

Use custom flags to identify important information, e.g. New Client.

Appointment Warnings

Display visual warning flags on selected appointments.

Intuitive Client Search

Automatic search of client database as new appointment created.

Custom Diary Intervals

Set diary intervals to suit your business e.g. 15, 30 or 60 minutes.

Date Selector

Quickly navigate to any date in the past or future.

Deactivated Diary Storage

Diaries of former staff can be deactivated with all information saved.

Multiple Locations

Automatically set locations for appointments based on roster.

Printable Appointments

Print a hard copy of your appointments for the day, week or a group view.

Personal Appointments

Order by daily, weekly, or group appointments.


Record preferences, add to waitlist. Text availabilities, and receive replies.

Appointment Conflict Alert

Get an alert if a new appointment conflicts with an existing booking.

Appointment Search Tool

Search tool to find upcoming appointments for specific clients.

Custom Business Hours

Set business hours on a per user or location basis.

Custom Display Order

Change order that diaries are displayed on the main diary page.

Drag + Drop Ordering

Move appointments around; easily edit start and finish times.

Quick Jump Navigation

Shortcut buttons to quickly jump ahead in your diary

Permanent Diary Deletion

Securely purge all diary content from our database forever.

SMS & Email Communication

Automated and customisable text messages and email reminders

SMS Reminders

Automated text message reminders prior to appointment.

Custom Reminder Content

Use default or write your own reminder message to match your needs.

Adjustable Notice Time

Automatically send reminders 1 to 7 days in advance.

Instant Booking Notifications

Send clients an immediate text or email when a new appointment is booked.

Email Reminders

Automated email reminders prior to appointment.

Up to 3 Reminders

Automatically send up to three text or email reminders per appointment.

Adjustable Reminder Settings

Can be adjusted at a practice, client or individual appointment level.

Early Weekend Reminders

Opt to send weekend appointment reminders on Friday instead.

Auto Appointment Confirmation

Appointment status updated based on client replies.

Merge Fields

Use merge fields to personalise your custom messages.

Reminder Notes + History

View details of all reminders sent and text replies received.

Link Embedding

Email reminders can link to other resources, e.g. map, directions, fees.

Client Management

Keep all your client information organised with everything in one, secure and accessible place

Secure Client Database

Secure and protected database of all past and current clients.

Preferred Reminder Types

Override default settings and set the client’s preferred reminder types.

Set Client Recalls

Set client recalls and select a custom template to be sent.

Multiple Gender Options

Set your own custom gender options in addition to male, female, and other.

Back and Forth Text

Have real-time, back and forth SMS chat with clients.

Custom Client Classifications

Setup and assign client classifications e.g. weight loss, anxiety, life coaching.

Automated Event Reminders

Receive notifications for specific events e.g. client birthdays, session expiration.

New Appointment Control

Block / allow new appointments to be created for individual clients.

File Tagging

Organize and manage your file uploads with our tagging system.

Auto Letter Writer

Generate letters with client or referrer information merged.

Preferred Notice Periods

Override default settings and set client’s preferred notice periods.

Archive or Delete Old Clients

Safely dispose of outdated client information and records.

Treatment Notes

Our treatment note templates save practitioners lots of time

Custom Note Templates

Include text areas, tick boxes, multiple choice, body charts, and diagrams.


Autosaves as you type to prevent losing your work.

Edit Body Charts

Draw or annotate body charts within the session note.

Upload and Attach Files

Upload and attach files or documents to individual session notes.

Print Client File

Print all notes for hard copy back up, or to supply to others when required.

View and Write Mode

Simultaneously view any previous note while writing a new note.

Duplicate Previous Note

Create a new note by duplicating a previous note.

Quick Find Search Tool

Use the search function to locate notes containing specific content.

View Note History

Scroll through previous notes to quickly view client history.

Online Bookings

Allow clients to book and pay online at their convenience.

Unique Booking URL

Link your website to your Client Portal using your unique URL.

Embeddable Client Portal

Embed Client Portal directly into your website (optional).

Accept Credit Card Payments

Require or give client option of paying at time of booking.

Personalised Instructions

Display custom instructions to clients accessing your Client Portal.

Own or Any Clinician

Enable clients to book any clinician or only their usual provider.

Accept New Clients

Allow new clients to instantly register and book appointments.

Appointment Rules

Set new appointment rules (e.g. must book 12 hours in advance).

Brandable Portal Options

Add your logo or header image and set colours to match your image.

Individual, Group, or Class

Enable bookings for individual appointments and groups/classes.

Privacy Protection

All other client details and appointments are hidden.

Custom Service Selection

Allow all or only some service types to be booked online.

Custom Cancellation Policy

Enforce custom cancellation policy (e.g. 24 hours notice required).

Access Control

Control exactly what your clients can see and do.

Custom Terms & Conditions

Option to allow new clients to instantly register and book appointments.

New Client Registration

Set business hours on a per user or location basis.

Payments & Invoices

Secure, flexible, and seamless invoicing, payment processing, and more.

Brandable Invoices

Customize your invoices/receipts with your logo and details.

Online Payment

Process credit card payments without a terminal.

Custom Invoice Text Per Diary

Add custom text to display on invoices generated from each diary.

Include Additional Info

Add payment terms, bank details or custom message on invoices/receipts.

Include Provider Number

Automatically includes provider number and other practitioner details

Single or Multiple Service Listing

List single or multiple services and products provided during appointment.

De-identify Invoices

Opt to remove client name and identifying information from invoices.

Adjustable Invoice + Receipt Size

Select size to suit your needs and client preferences.

Edit Individual Charges

Edit charges for services and products provided for a specific appointment.

Multiple Payment Methods

Record cash, credit card, HICAPS, EFT, voucher, etc.

Full or Partial Payments

Receipts display full or partial payments received.

Print or Email

Invoices, receipts or statements can be printed or emailed to client or contact.


Combine multiple invoices on to one Statement.

Assign Invoice to 3rd Party

Assign client invoices to third parties such as their employer.

Medicare + Insurance Compliance

Automatically adds required information to all invoices.

Reports & Analytics

Generate system reports that increase the efficiency and effectiveness of your data.

Create Client Reports

  • Appointments
  • Birthdays
  • Client classifications
  • Client retention
  • Expiring memberships
  • New or inactive clients
  • Total appointments booked

Maintain Financial Reports

  • Accounts receivable
  • Aged receivables
  • Invoices created
  • Payments processed

Generate System Reports

  • Deleted appointments
  • Inactive referrers
  • Marketing campaign logs
  • Recent referrers
  • Recurring appointment expiration
  • Session pack expiration

Robust Integrations


Seamlessly process credit card payments directly through your Power Diary account

Google Calendar

Your calendar can be automatically synced with Google Calendar, allowing you to use your phone to view appointments


Save time by exporting your clients, invoices, and payments directly to Xero


Manage your clients’ exercise prescriptions by using Physitrack right within Power Diary

Tyro & Hicaps Go

Coming soon …

Medicare & DVA

Submit bulk billed or patient claims directly through Power Diary


Export your clients directly to your Mailchimp account to really maximise your marketing and communication efforts

Security & Compliance

We keep your data safe, secure and compliant

Secure User Control

  • Activity tracking
  • Add, edit, suspend, or delete anyone
  • Simultaneous multiple user access
  • Unique access control
  • Unique usernames and passwords
  • Unique user permissions
  • Unlimited users

Complete Permission Control

  • Available times only
  • Payments processed
  • Read-only access
  • Sales
  • View appointments only

Data Protection

  • 24/7 system monitoring
  • Activity tracking
  • Automatic data backup
  • SSL
  • Compliant with all major international data protection laws and regulations including GDPR.
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