'Do you know what we like the most about your clinic?'
The unknown voice came from behind me in a crowded room of GPs and Practice Managers. My ego instantly generated a list of possible answers… effective treatments, awesome team of clinicians, patient’s love us…
'It’s your short letters’, came the answer, putting a quick end to my flight of fancy.
Here, Damien explains how to use referral feedback letters to grow your clinic.
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The latest Power Diary updates include many usability enhancements as well as more work on the Medicare and Tyro integrations.
Find out what's new, improved and fixed here...Read More
If you're using Telehealth calls as part of your practice, here are some things to keep in mind - particularly visually appealing telehealth setup that clients see in your video...Read More
Have you ever wondered about using a virtual reception service in your private practice? It can be a great way to get leverage. Here, we outline the pros and cons of using a virtual reception service.Read More
End of financial year is the bane of many healthcare practice owners in Australia.
Here are our 9 tips on how to prepare your business for EOFY.Read More
Data security is a top priority for health practices. With cybercrime on the rise, you can’t afford to be complacent.
Here’s how to tighten up your security.Read More
Your records hold the key to improved management of your practice! We’re sharing ideas for reports that will focus your communications efforts and help fill your calendar. Read on and start running these essential reports today.Read More
Since the Covid pandemic began, client expectations have changed. Here are some ways that health practices can demonstrate their commitment to health and give their clients confidence...Read More
Positive feedback is one of the easiest and most effective management tools. Here is why and how to focus on it in your practice management.Read More
Working out the exact right time to recruit a new team member is complicated.
Here are the top considerations to review before hiring at your practice.Read More
Are no-shows affecting your practice? Find out what to consider when developing a no-show policy. Here, we provide a list of pros, cons, and sample policies to get you started.Read More
Want to take your practice to the next level? Perhaps it's time to stop and consider what you need to change so you can build the practice and the life you want. See whether one (or more!) of these 3 mindsets might be holding you back.Read More
The latest Power Diary updates include; more flexibility for session packs, Medicare integration upgrades, Tyro integration, and many smaller improvements.
See the details here...Read More
Optimising the way you use appointment flags can go a long way to offering a better experience, both for your clients and your team. Learn more here.Read More