Notable Changes
- 🔥
New: All Australian accounts moved to Medicare Online claiming, and all new trials defaulting to Medicare Online claiming
- 🔥
New: Option for master users to remove received SMS content
- 👍
Improved: Stripping excess leading or trailing spaces from the first and last name, address, suburb, postcode, and item number fields for Medicare claims to prevent claim rejections
- 👍
Improved: Passing the accepted disability text to DVA in all capitals to prevent claim rejections
- 👍
Improved: Implemented clearer filtering for Data Exports
- 👍
Improved: Increased the speed of general notifications from 2.5 to 1.5 seconds (with some exceptions for wordier notifications)
- 👍
Improved: Updated the label of the Communication Method in the Advanced Search to match the name of the setting in the client profile (from “Newsletter Opt in/out” to “Communication Opt in/out”)
- 🛠️
Fixed: Bulk Send Recipient list not loading
- 🛠️
Fixed: Internal error generating the SMS notification to the practitioner
- 🛠️
Fixed: Dedicated SMS number application form not loading when user had no last name
- 🛠️
Fixed: Client replies to SMS reminders not updating the appointment status
- 🛠️
Fixed: Client replies to SMS not displaying in the messaging panel
- 🛠️
Fixed: In-app update message obstructing the page on smaller screens
- 🛠️
Fixed: Issue deleting an image from the template editor
- 🛠️
Fixed: Blank date of birth and appointment columns in the bulk send recipient list
- 🛠️
Fixed: Issues uploading an attachment when emailing a letter
- 🛠️
Fixed: Draft SMS appearing in the messaging panel
- 🛠️
Fixed: Error saving a payment value with a comma listed
- 🛠️
Fixed: Printing the client list from the people menu was causing a non-responsive window in Mozilla browsers
- 🛠️
Fixed: Issue with displaying all payment allocations in the Activity report
- 🛠️
Fixed: Appointment log stated client instead of practitioner regarding forwarding an SMS reply
- 🛠️
Fixed: Data export links expiring too soon
- 🛠️
Fixed: Added confirmation message when navigating away from the following pages with unsaved changes:
- Setup → Roster → Edit Weekly Roster
- Client Profile → Billing → Insurance
- Setup → Services → Edit Services
- Setup → Session Packs → Edit Session Pack
- Setup → Configuration → Reminders
- Setup → Configuration → Invoices
- Setup → Configuration → Communication
Medicare Integration Updates
We’re pleased to announce that our transition to Medicare’s new infrastructure is complete and all customers are now using the new claiming technology.
