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Splose vs. Power Diary

Finding the best practice management system to meet the unique needs of your practice can be complicated. Splose and Power Diary both offer great features and functionalities, but there are some differences you should know about.

What’s the difference between
Splose and Power Diary?

If an embedded client portal that allows clients to manage appointments and pay overdue invoices is vital to your practice, not to mention competitive pricing with no extra fees for Medicare, batch invoicing and 2-way SMS messages, then Power Diary is the best choice for you particularly if you need custom online availability for multiple practitioners.

Below we’ve explored the main differences between the two systems to help you make an informed decision.

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See Why Health Practices Love Power Diary

Top rated with 800+ reviews Top rated with 800+ reviews

I’ve used a number of different practice management systems and there’s no doubt that Power Diary is best in class.

Dr. Ryan Kaplan, Clinical Psychologist
Be Psychology and Mental Health

It's been the best program to use. It makes life a whole lot easier. Especially when it comes to the...

Raymond Inkpen,
Principal Clinical Psychologist
Psi Balance Psychology

Absolutely love Power Diary! It’s simple to use and makes my life easy. Cannot recommend this enough to allied health...

Alison Wheatley,
Byford Physiotherapy

Why should you choose Power Diary?



With Power Diary, you can submit a Medicare claim in a couple of clicks, without any extra infrastructure or needing to key in any information. All the relevant information for the claim is automatically submitted to Medicare.

Splose also has a way to communicate with Medicare but it’s through an integration with Medipass. This means that you need to have a Medipass account and pay the fees associated with making claims. There are also more steps involved in submitting a claim.

Power Diary’s Medicare integration works seamlessly and is provided free of charge.


Power Diary Supports Your Growth

We understand that for most business purchases, price is a significant factor. At Power Diary, we’re working to support your growth by keeping our prices as low as possible while still providing you with the best possible system.

Both Power Diary and Splose have similar pricing models, including a fixed base cost for the system and an additional charge for SMS. When you compare our pricing per practitioner, however, you’ll find that Power Diary costs significantly less than Splose for practices with four or more providers, especially with our current offer of 50% off for your first 6 months.

There is no additional pricing for our features, while with Splose, you have to pay extra to use 2-ways SMS chat and batch invoicing.

In addition, Power Diary never charges you extra to process insurance claims. Splose uses a third-party service, Medipass, to process Medicare, DVA and HICAPS claims, with additional charges paid separately based on the number of claims your practice processes in a month.


In-Platform Practice Operations Manual

Policies and procedures are necessary for any practice, but they can be time-consuming and expensive to create. We’re here to help! Power Diary is the only practice management system with an in-platform Practice Operations Manual, including over 100 policies and procedures developed for you (by industry experts!). PLUS, you can edit, delete and archive the existing policies and add your own.

The Practice Operations Manual is available with your Power Diary subscription at no additional cost. Splose doesn’t offer this, in fact, you’ll only find it at Power Diary. We’re constantly thinking about how to make practice management easier and more streamlined, and we’re excited to bring this game-changing feature.


SMS Communication

Good communication can drastically improve the running of a practice, be it with clients, colleagues or other healthcare providers. Although both Splose and Power Diary support email and SMS messaging, only Power Diary gives seamless two-way conversations with clients in every account, free of charge.

While Splose has SMS and email capability, Splose requires an additional payment from $3/month to be able to receive SMS and doesn’t support bulk SMS for communications such as promotions or updating clients about a change of address or operating hours.


Reduce No-Shows with Client Portal Capabilities

Power Diary’s robust client portal experience allows clients to book appointments and cancel online, managing their own appointments at their convenience. The ability to quickly and easily cancel appointments when needed helps you to provide exceptional customer service, increase client satisfaction, and reduce the financial impact of clients who cancel without rescheduling.

Power Diary also provides an unparalleled client portal experience with various customisations to make you stand out from the crowd. These include adding a logo, a header image, brand colours, appointment instructions, booking rules, a cancellation policy, and much more. You can even set custom availability for online bookings!

Splose, however, doesn’t offer a client portal that can be embedded on your website and lacks the functionality to set custom online availability and for clients to cancel online.


Secure, In-Platform Telehealth Functionality

Both Splose and Power Diary offer Telehealth, allowing practitioners the ability to meet with clients online. With Splose, Telehealth is supported by a third-party platform, while Power Diary provides a native, simple-to-use in-platform experience that is secure and doesn’t involve third parties.

Power Diary believes that third-party access to your data should always be minimised for security reasons. That’s why our Telehealth system is built to create a direct, peer-to-peer connection between you and your client, which is end-to-end encrypted to offer the highest levels of security, whilst also being incredibly simple to use.


100% Money-Back Guarantee

Unlike Splose’s 44-days money-back guarantee, Power Diary offers a unique 365-days 100% money-back guarantee. Customer satisfaction is a top priority, so if you decide that Power Diary’s not right for you at any time within the first 12 months, just let us know. We’ll refund 100% of your subscription fees (including SMS charges!) – no strings attached.


Video Tutorials

Switching to a new practice management system can be exciting; new features and functionalities that you can’t wait to get started with! This feeling can soon turn to frustration if things aren’t as straightforward to use as expected, especially if you don’t have the support you need.

At Power Diary, we want you to have confidence in our software and the continuous support and guidance you’ll receive for the duration of your time with us. We have our expert support team on hand via email or live chat to answer any questions. Our Video Tutorials and Knowledge Base are full of helpful articles to guide you through every feature and function we offer. These articles are continuously refreshed to ensure you have the most up-to-date information possible.

Like Power Diary, Splose provides live chat support for existing customers and an article database with tutorials. However, Splose doesn’t offer video tutorials on its website or YouTube channel.

No risk with our Money-Back Guarantee

Yes, you read that right! Simply start your account now, and if at any point over the next 12 months you decide Power Diary isn’t right for you, just let us know. We’ll refund 100% of any subscription fees you’ve paid.

Still not sure whether to choose
Power Diary or Splose?

Here’s a chart where you can make a fair assessment…

Power Diary vs. SplosePower DiarySplose
Free trial 14-day free trial with access to all features including SMS messaging, no credit card required14-day free trial with access to all features, requires a credit card
Price for 1 practitioner (per week)$12 $6*$5.77 ($25/month) or
$5 ($240/paid yearly).
The price doesn’t include
fees for claims processed through Medipass, 2-ways SMS chat and batch invoicing
Price for 3 practitioners (per week)$20 $10*$17.31 ($75/month) or
$13.85 ($720/paid yearly)

Price for 7 practitioners (per week)$32 $16*$40.38 ($175/month) or
$32.30 ($1680/paid yearly)

Price for 15 practitioners (per week)$50 $25*$86.54 ($375/month) or
$69.20 ($3600/paid yearly)

Price for 30 practitioners (per week)$72 $36*$173.07 ($750/month) or
$138.46 ($7200/paid yearly)

Calendar managementChoose from multiple appointment types with colour coding. Able to set appointment flags to show booking status. Can support multiple locations and flexible recurring availability patterns.Choose from
multiple appointment
types with colour
coding. Able to set
alerts. Can
support multiple
SMS & email remindersSend up to 3 SMS and email reminders per appointment, with flexible sending times. Responses auto-update appointment status within the diary.Yes, able to send automated SMS and email reminders.
2-Way SMS chatSeamless two-way chat from within the app. Messages are grouped together into conversations for added convenience.At additional price of $9/month. Messages are grouped together into conversations.
TelehealthFully integrated and simple to use. Secure and compliant with all health standards.Uses third-party platform for Telehealth.
Online Forms LibraryChoose from our customisable templates, or create your own from scratch to collect all the information you need before a session – including an electronic signature. Ideal for new client intake forms or telehealth consent forms.
Client management system
Treatment notesOver 100 specialised templates. All are fully customisable; choose multiple choice and tick boxes, note sections, image and body charting with annotation and much more. Unlimited creation and storage of templates. Easily duplicate previous notes, and view full edit history of templates. Offers the ability for practitioners to record notes via speech-to-text, and to view the full edit history for treatment notes.Offers a default, pre-prepared template that you can customise and save; choose multiple choice and tick boxes, note sections, signatures, image and body charting with annotation, creation of your own templates, and duplication of previous notes.
Online bookingsOnline bookings can be made via the portal which can be embedded into your website with code. Appointments automatically update the diary. Clients may cancel appointments online.
Online bookings are possible through a booking link, but bookings cannot be managed by clients. Appointments automatically update the diary.
Invoices & paymentsFully integrated invoicing. Able to set calendar alerts flagging new outstanding payments, and alert practitioners of new online booking with clients with outstanding invoices. Also able to block clients from booking until payments are fully settled. Integrates with Xero for invoicing and accounting, Stripe for online payment processing, and Tyro for EFTPOS.Integrated invoicing, record full or partial payment, combine multiple invoices, invoice multiple clients, generate aged receivable reports, and send invoices. Integrates with Xero, Stripe, and Medipass but no integration with Tyro.
Batch invoicing costs $3/month per practitioner.
Credit card processingIntegrates with Stripe and Tyro. Request and process payments at the time of booking online, during home visits or Telehealth appointments. Clients are also able to pay directly through the client portal.Able to accept payments with Stripe integration.
MedicareNative integration to Medicare. Doesn’t send data through any third parties.Processing claims through a third-party app, MediPass, for $0.14 per claim, capped at $39 per location per month.
Reports & analyticsOffers 26 different reports.Offers 16 reports.
Money-back guarantee365 days money-back guarantee.44 days money-back guarantee.
Data import serviceComprehensive data import service free of charge.
*See what data we can import from Splose here.
Currently free of charge.
Practice Operations ManualThis industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.

*This comparison article reflects information available as of July 2021.

*Pricing with current special offer available until the end of this month.
All prices are in AUD

You can see why Power Diary is trusted by thousands of practitioners.

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Here’s what Power Diary Clients are Saying…

"Using PowerDiary has allowed me to decrease the time spent on writing client notes, creating practice reports as well as reducing the amount of paper I use in my business. I love how I can log in from my computer or tablet, allowing me to keep my documentation in my mobile business up to date."

Leesa Musarra, Occupational Therapist
Therapy Solutions

“The most value for money asset in my massage business. Online booking, bulk email and automatic appt reminders are just a few of the great features.”

Julanne Rafter,
Remedial Massage Therapist,
Sol Bodyworks Remedial Massage

"Very simple to use. The support has been prompt and helpful. Clear interfaces. Would recommend to any similar business."

Antony Choice,
Sports Massage & Injury Management Clinic

"It's been the best program to use. I have a colleague in another practice who wishes they were on it, as it makes life a whole lot easier. Especially when it comes to the messaging service."

Raymond Inkpen,
Principal Clinical Psychologist
Psi Balance Psychology

"Very easy to use. Interfaces with Xero, and Medicare and MailChimp. So convenient to use from an iPhone or iPad too!"

Amanda Mannes,
Dietitian & Nutritionist,
Accept Health

"Great easy booking system - love that I can do reports, store patient notes, send emails, invoices and write letters. Has made my business seamless!"

Sarah Sealey,
Amity Physio Pilates

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Still need a hand deciding?

The Power Diary support team is ready to help!
You can contact us through email, online chat, or access our knowledge base.

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