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Author: Zlatina George

7 Steps to Improve Patient Communication [+2 Bonus Tips]

Effective communication with patients is key to providing quality healthcare services. It supports building trust and rapport between practitioners and their patients and can increase patient retention rates.

Power Diary Earns Coveted ISO 27001 Certification for its Healthcare Data Security

Power Diary has received ISO 27001 certification for information security management. This international standard recognises the company's commitment to ensuring the highest global security standards for healthcare data.

ICD-10 Codes for Mental Health [+ Cheat Sheet!]

Get your hands on the most commonly used ICD-10 mental health diagnostic codes, combine them with the magic of Power Diary, and your billing headaches will be a thing of the past.

The Health Practitioner's Guide to Setting & Achieving Goals (+ a Webinar!)

You help clients to set and reach their goals every day. But when it comes to your own life, have you made an effort to develop personal or professional growth goals?

How to Build Referral Relationships in Private Practice

Referral marketing is vital to building a successful private practice, and there are effective, affordable ways to get started and maintain those connections.

DAP Notes: Tips, Templates & More

DAP notes are an important part of maintaining proper client records. This article provides useful tips on writing effective DAP notes, as well as practical examples and resources to help you get started.

How to Address Patient Complaints [+ Examples!]

When dealing with complaints, preparation and communication are key. Take the time to detail your process for dealing with complaints, and have templates ready so you can respond quickly and with empathy.

How to Improve Your SOAP Notes for Speech Therapy

Whether you're a seasoned speech therapist or just starting out, understanding how to write effective SOAP notes is an essential part of providing top-notch care to your clients.

Release Notes: March 2023

The latest Power Diary updates include client authentication for online forms, client name search added to the waitlist, plus more...

Find out what's new, improved and fixed here...

How to Save Time with Power Diary Templates

You'll never look back once you start using templates! Both your patients and your practice team will thank you for making their lives much easier, and you’ll reinforce the professional image of your practice at the same time.

How to Write a Great Job Post for Your Health Practice [+ FREE Job Post Checklist]

Several elements are critical for a good healthcare job post. When you know and include them in your listings, you’ll attract the right hires and save yourself retention issues in the future.

Release Notes: February 2023

The latest Power Diary updates include Medicare/DVA Automatic Payment Allocations (AU), Client File Uploads on Online Forms, plus more...

Find out what's new, improved and fixed here...

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