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Practice Management Blog

Release Notes: September 2022

Notable Changes

  • 🔥

    New: All Australian accounts moved to Medicare Online claiming, and all new trials defaulting to Medicare Online claiming

  • 🔥

    New: Option for master users to remove received SMS content

  • 👍

    Improved: Stripping excess leading or trailing spaces from the first and last name, address, suburb, postcode, and item number fields for Medicare claims to prevent claim rejections

  • 👍

    Improved: Passing the accepted disability text to DVA in all capitals to prevent claim rejections

  • 👍

    Improved: Implemented clearer filtering for Data Exports

  • 👍

    Improved: Increased the speed of general notifications from 2.5 to 1.5 seconds (with some exceptions for wordier notifications)

  • 👍

    Improved: Updated the label of the Communication Method in the Advanced Search to match the name of the setting in the client profile (from “Newsletter Opt in/out” to “Communication Opt in/out”)

  • 🛠️

    Fixed: Bulk Send Recipient list not loading

  • 🛠️

    Fixed: Internal error generating the SMS notification to the practitioner

  • 🛠️

    Fixed: Dedicated SMS number application form not loading when user had no last name

  • 🛠️

    Fixed: Client replies to SMS reminders not updating the appointment status

  • 🛠️

    Fixed: Client replies to SMS not displaying in the messaging panel

  • 🛠️

    Fixed: In-app update message obstructing the page on smaller screens

  • 🛠️

    Fixed: Issue deleting an image from the template editor

  • 🛠️

    Fixed: Blank date of birth and appointment columns in the bulk send recipient list

  • 🛠️

    Fixed: Issues uploading an attachment when emailing a letter

  • 🛠️

    Fixed: Draft SMS appearing in the messaging panel

  • 🛠️

    Fixed: Error saving a payment value with a comma listed

  • 🛠️

    Fixed: Printing the client list from the people menu was causing a non-responsive window in Mozilla browsers

  • 🛠️

    Fixed: Issue with displaying all payment allocations in the Activity report

  • 🛠️

    Fixed: Appointment log stated client instead of practitioner regarding forwarding an SMS reply

  • 🛠️

    Fixed: Data export links expiring too soon

  • 🛠️

    Fixed: Added confirmation message when navigating away from the following pages with unsaved changes:

    • Setup → Roster → Edit Weekly Roster
    • Client Profile → Billing → Insurance
    • Setup → Services → Edit Services
    • Setup → Session Packs → Edit Session Pack
    • Setup → Configuration → Reminders
    • Setup → Configuration → Invoices
    • Setup → Configuration → Communication

Medicare Integration Updates

We’re pleased to announce that our transition to Medicare’s new infrastructure is complete and all customers are now using the new claiming technology.


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