'Do you know what we like the most about your clinic?'
The unknown voice came from behind me in a crowded room of GPs and Practice Managers. My ego instantly generated a list of possible answers… effective treatments, awesome team of clinicians, patient’s love us…
'It’s your short letters’, came the answer, putting a quick end to my flight of fancy.
Here, Damien explains how to use referral feedback letters to grow your clinic.
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Managing a podiatry practice is completely different from working in one, there are so many areas that require your attention. In the end, effective podiatry management is simple and covering the basics will ensure that your podiatry practice continues to grow and improve.Read More
It’s been a while since we posted an official update of new developments on the Power Diary system, only because we’ve been too busy actually doing the updates! In the last 6 months our team brought some significant new features and many more smaller improvements.Read More
Financial management can be one of the hardest aspects of being a massage therapist. Whether you’re using a manual system or practice management software to generate invoices, you need to know exactly how to create a massage therapy invoice.Read More
SMS appointment reminders are highly effective, they improve the number of on-time arrivals and kept appointments. But of course, the biggest advantage is that SMS reminders substantially reduce no-shows.Read More
Most practice owners are trying to do it all, from day-to-day tasks to running a successful business. Ready for a change? Here are the top 10 areas that waste your time and money plus how to fix them.Read More
The volume of information on the internet can quickly become confusing and overwhelming if you want to know "What does Medicare cover for home health care in America?" Find the answers to all of your questions here.Read More
As a practice owner in Australia, one of the decisions you’ll make is whether to offer bulk billing, private billing, or a mix of the two. It’s important to have a good understanding of how Medicare bulk billing works, here are some of the factors to consider before making a decision.Read More
Keeping a physical therapy practice afloat has taken on new meaning in the wake of 2020’s COVID-19. If you’re a physical therapist and feeling stressed or concerned about the health of your practice, you’re not alone. Here is how to face this year's challenges.Read More
Maintaining an ongoing relationship with a patient is more cost-effective than acquiring new patients. Follow our tips to form the foundation for how to retain physical therapy clients through excellent client service and support which translates into satisfied patients.Read More
We’ve distilled the most important learnings about Medicare billing guidelines in Australia for physical therapy to make it easier to access the benefits for your clients by answering the five most asked questions.Read More
Automation and strong systems make the world of difference, not just for business growth but also personally, freeing up headspace so you can start working on your business rather than in it. Here are some practice management processes to automate.Read More
Patient satisfaction goes hand in hand with patient retention, but if you don’t measure your client's satisfaction, how do you know whether you need to improve? Learn how surveys can help boost the patient experience in your practice.Read More
Almost all health practices are embracing Telehealth video calls but navigating Telehealth reimbursement claims in Australia can be a challenge with such differing regulations and requirements. Learn more about them here.Read More
You know it’s important to advertise your practice to attract new clients, but it can be hard to start. The good news is that it doesn’t have to be complicated. Read our principles that can then be applied to the process of writing them.Read More
For doctors of chiropractic in America, learning how to bill Medicare for chiropractic services is something of an art but billing correctly takes a bit of learning. Learn more about the ins and outs.Read More