'Do you know what we like the most about your clinic?'
The unknown voice came from behind me in a crowded room of GPs and Practice Managers. My ego instantly generated a list of possible answers… effective treatments, awesome team of clinicians, patient’s love us…
'It’s your short letters’, came the answer, putting a quick end to my flight of fancy.
Here, Damien explains how to use referral feedback letters to grow your clinic.
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If you're using Telehealth calls as part of your practice, here are some things to keep in mind - particularly visually appealing telehealth setup that clients see in your video...Read More
Have you ever wondered about using a virtual reception service in your private practice? It can be a great way to get leverage. Here, we outline the pros and cons of using a virtual reception service.Read More
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Here are our 9 tips on how to prepare your business for EOFY.Read More
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Here’s how to tighten up your security.Read More
Our development team has had another busy month. Some of the larger projects include the Telehealth Waiting Room, new HTML editor, Medicare integration updates, and work on the new Tyro HealthPoint integration. Plus many smaller updates and improvements. Read on for details...Read More
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Positive feedback is one of the easiest and most effective management tools. Here is why and how to focus on it in your practice management.Read More
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Here are the top considerations to review before hiring at your practice.Read More
Returning to work during COVID-19 requires preparation and planning.
Here's some helpful advice for healthcare professionals returning to their workplace.Read More
Want to take your practice to the next level? Perhaps it's time to stop and consider what you need to change so you can build the practice and the life you want. See whether one (or more!) of these 3 mindsets might be holding you back.Read More
The latest Power Diary updates include; more flexibility for session packs, Medicare integration upgrades, Tyro integration, and many smaller improvements.
See the details here...Read More
Optimising the way you use appointment flags can go a long way to offering a better experience, both for your clients and your team. Learn more here.Read More
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Here are 8 practical strategies to help you stay positive in tough times.Read More
SMS messages are both a marketing tool and client relationship building tool for a practice. Here are 8 types of positive SMSs you can send today (+ templates).Read More