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Healthie vs. Power Diary

Finding the best practice management system to meet your business needs can seem overwhelming. Healthie and Power Diary both have great features and functionalities to offer, but there are some significant differences you should be aware of.

What’s the difference between
Healthie and Power Diary?

If two-way SMS communication and robust invoicing features are important for your practice, not to mention competitive pricing with a money-back guarantee, then Power Diary is the best choice for you. Particularly if you need the ability to send bulk SMS or emails to update your clients on changing hours or promotions. 

Below we’ve explored the main differences between the two systems, to help you make the best choice for your practice.

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See Why Health Practices Love Power Diary

Top rated with 800+ reviews Top rated with 800+ reviews

I’ve used a number of different practice management systems and there’s no doubt that Power Diary is best in class.

Dr. Ryan Kaplan, Clinical Psychologist
Be Psychology and Mental Health

It's been the best program to use. It makes life a whole lot easier. Especially when it comes to the...

Raymond Inkpen,
Principal Clinical Psychologist
Psi Balance Psychology

Absolutely love Power Diary! It’s simple to use and makes my life easy. Cannot recommend this enough to allied health...

Alison Wheatley,
Byford Physiotherapy

Why should you choose Power Diary?


Power Diary Simply Costs Less

We understand that for most business purchases, price is a significant factor, and at Power Diary we’re working to support your practice’s growth by keeping our prices as low as possible while still providing you with the best possible system.

What you’ll find when you compare our pricing to Healthie, is that Power Diary costs significantly less. In fact, Healthie is three times more expensive than Power Diary for one practitioner, and the cost continues to rise for each additional practitioner on the account. Plus, Power Diary includes unlimited free administrative users at any pricing level. With Healthie, administrative users can only be added for Group and Enterprise plans.

To demonstrate the potential cost-saving, see below for a detailed comparison of costs associated with both systems. From these comparisons, you’ll see that Power Diary is substantially less expensive at all pricing levels. Larger practices with multiple practitioners can save hundreds of dollars each month by choosing Power Diary!


SMS and Email Communication

Good communication can drastically improve the running of a practice, be it with clients, colleagues or other healthcare providers. Only Power Diary gives you two-way SMS and email conversations with clients, all from within the software. Healthie’s SMS and email capability is limited to automated appointment reminders.

Power Diary also supports bulk SMS and email for communications such as promotions or updating clients about a change of address or operating hours, while this isn’t an option with Healthie.

In addition, Power Diary has an integration with Mailchimp, the world’s largest marketing automation platform. This integration allows you to create professional email campaigns to build your practice and stay at the forefront of clients’ and referrers’ minds. Mailchimp is free for up to 2,000 contacts, so you can market your practice without paying for an additional service. This integration is unavailable to Healthie customers.


Waitlist Functionality

Both Healthie and Power Diary offer a waitlist function, allowing practitioners to fill appointments that have recently become available. With Healthie however, the waitlist function is only used for group appointment types.

With Power Diary, the waitlist feature is more flexible and can be used for individual appointments. There will always be cancellations in any practice, and a waitlist with the ability to fill individual appointments will give you the best chance of filling any open slots – saving your practice time and money.


Reduce No-Shows with Auto Appointment Confirmations

While both Power Diary and Healthie both offer automated appointment reminders, only Power Diary has the ability to automatically update client appointment confirmations directly into your calendar. This feature saves your practice both time and money, reducing the effort that you put into confirming appointments and dealing with the impact of no-shows.

With Healthie, practitioners will receive an email confirmation of a cancellation or rescheduled appointment, but the calendar won’t update automatically.


Robust Invoicing Features

With Power Diary, invoicing is completely integrated – meaning that invoices can automatically include details about services provided, timing, price and other details. Our invoicing features allow practitioners to resend or recreate invoices to follow up on outstanding payments, email invoices, create invoices with multiple clients, combine multiple invoices and streamline invoicing with automation too.

While Healthie offers invoicing, you’ll find that the functionality is limited when compared to Power Diary, and doesn’t include resending or recreating invoices, combining multiple invoices or automated invoicing. Invoices must be created by the practitioner- once a practitioner selects a client, the invoice will partially auto-populate instead of being automatically generated.

Additionally, Healthie invoices can’t be emailed through the software – invoices are only available through Healthie chat or the client portal.


In-Platform Practice Operations Manual

Practice policies and procedures are essential but they can also be time-consuming and expensive to create. Power Diary is the only practice management system with an in-platform Practice Operations Manual, including over 100 policies and procedures developed for you (by industry experts!). You can edit, delete and archive the existing policies- and even add your own policies, add links and upload files.

This feature is available with your Power Diary subscription at no additional cost. Healthie doesn’t offer this feature- you’ll only find this at Power Diary. We’re constantly thinking about how to make practice management easier and more streamlined, and we’re excited to bring this to you.

No risk with our Money-Back Guarantee

Yes, you read that right! Simply start your account now, and if at any point over the next 12 months you decide Power Diary isn’t right for you, just let us know. We’ll refund 100% of any subscription fees you’ve paid.

Still not sure whether to choose
Power Diary or Healthie?

Here’s a chart where you can make a fair assessment…

Power Diary vs. HealthiePower DiaryHealthie
Free trial 14-day free trial with access to all features including SMS messaging. 14-day free trial with access to core features, no credit card required.
Price for 1 practitioner (per week)$10 $5Plus Plan: $30/week
Price for 3 practitioners (per week)$16 $8Group Plan: $57.50/week

Price for 7 practitioners (per week)$26 $13Group Plan: $104/week

Price for 15 practitioners (per week)$42 $21Group Plan: $196/week
Price for 30 practitioners (per week)$60 $30Group Plan: $369/week
Calendar management
SMS & email remindersSend up to 3 SMS and email reminders per appointment.
Responses auto-update appointment status within the calendar.
Yes, able to send automated SMS and email reminders, including push notifications.
No ability to auto-update appointment responses within the calendar.
2-Way SMS chatSeamless two-way SMS chat from within the app. Messages are grouped together into conversations for added convenience.SMS is available for automated appointment reminders only.
TelehealthFully integrated for all accounts and simple to use. Secure and compliant with all health standards.
Online FormsOnline forms are available with every account, with a library of specialist and customisable templates to choose from (or create your own). All responses are automatically saved to the client’s profile. Able to collect digital signatures and even apply your clinic branding!
Client management system
Email MarketingNotify clients of holiday hours, upcoming specials or send newsletters.Bulk sending of emails is not available.
Online bookingsOnline bookings can be made via the portal which can be embedded into your website with code. Appointments automatically update the calendar. Clients may cancel appointments online.
WaitlistWaitlist function includes individual appointments.Waitlist is limited to group appointments only.
Automations Save time with automations for client recalls, client follow-ups, outstanding invoice follow-ups and more!
Invoices & paymentsFully integrated automatic invoicing. Integrates with Xero for invoicing and accounting and Stripe for online payment processing.Invoicing function isn’t automatic, practitioners must create each invoice. 
After a client is selected, invoices will be partially auto-populated.  
Does not integrate with Xero.
Credit card processingIntegrates with Stripe. Request and process payments at the time of booking online, during home visits or Telehealth appointments. Clients are also able to pay directly through the client portal.Integrates with Stripe.
Reports & analyticsOffers 26 different reports.Reports include payments, client credits, bank transfers and insurance billing.
Money-back guarantee
Data import serviceFast and free comprehensive data import service. Typically takes 24-72 hours, depending on the complexity of your data.Offers free data import, process typically takes 10 business days. 
Practice Operations ManualThis industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.

*This comparison article reflects information available as of March 2022.

*Pricing with current special offer available until the end of this month.
All prices are in USD

You can see why Power Diary is trusted by thousands of practitioners.

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Here’s what Power Diary Clients are Saying…

"Great easy booking system - love that I can do reports, store patient notes, send emails, invoices and write letters. Has made my business seamless!"

Sarah Sealey,
Amity Physio Pilates

"It has saved me so much time, not having to manually create invoices or keep excel documents for payments. It has been great going electronic for all my notes and made everything more organised."

Fiona Cuskelly,

"Very easy to use. Interfaces with Xero, and Medicare and MailChimp. So convenient to use from an iPhone or iPad too!"

Amanda Mannes,
Dietitian & Nutritionist,
Accept Health

“The most value for money asset in my massage business. Online booking, bulk email and automatic appt reminders are just a few of the great features.”

Julanne Rafter,
Remedial Massage Therapist,
Sol Bodyworks Remedial Massage

"Convenience of online access to Power Diary for practitioners and online booking for patients is huge for us. Communication with the team is easy and quick responses are the rule. Great value."

Rhonda Chen,
Fremantle Osteopathic Clinic

“Very easy to operate and manage everything with excellent customer support.”

Santosh Kumar,
Santosh Physiotherapy

Happy customers are our lifeblood. We’d love you to join us.

Still need a hand deciding?

The Power Diary support team is ready to help!
You can contact us through email, online chat, or access our knowledge base.

Or check out more information here:


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