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How to Write a Great Referral Feedback Letter

'Do you know what we like the most about your clinic?'
The unknown voice came from behind me in a crowded room of GPs and Practice Managers. My ego instantly generated a list of possible answers… effective treatments, awesome team of clinicians, patient’s love us…
'It’s your short letters’, came the answer, putting a quick end to my flight of fancy.
Here, Damien explains how to use referral feedback letters to grow your clinic.

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6 Types of Appointment Flags that Can Improve the Client Experience

Optimising the way you use appointment flags can go a long way to offering a better experience, both for your clients and your team. Learn more here.

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Staying Positive in Tough Times

It’s been a difficult year, so you may be feeling down or struggling for motivation.

Here are 8 practical strategies to help you stay positive in tough times.

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8 Types of Positive SMS Messages You Can Send to Clients Today (+ 24 Free Templates)

SMS messages are both a marketing tool and client relationship building tool for a practice. Here are 8 types of positive SMSs you can send today (+ templates).

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Release Notes: March 2021

The development team is making progress on several larger initiatives, as well as making several minor improvements.

Plus, it was also a busy month for recruiting with several new developers joining Power Diary.

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Release Notes: February 2021

The start of the year is a slower time with some of the Power Diary development team taking leave, however there were still multiple improvements and additions to the system.

Here’s a summary of the recent releases.

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5 Practical Ways to Improve Your Practice’s Data Security

Data security is a top priority for health practices. With cybercrime on the rise, you can’t afford to be complacent.

Here’s how to tighten up your security.

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Release Notes: April 2021

Our development team has had another busy month. Some of the larger projects include the Telehealth Waiting Room, new HTML editor, Medicare integration updates, and work on the new Tyro HealthPoint integration. Plus many smaller updates and improvements. Read on for details...

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How to use KPIs to Manage Your Health Practice

A KPI Dashboard is something that you should regularly refer to as part of managing your practice. Many practice owners also have a review of their dashboard as an agenda item for team meetings.

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Power Diary Receives Award for Best Physical Therapy Software of 2021

We’re incredibly proud to have received an award from Digital.com for the work we’re doing in the practice management software space. Read the press release here.

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14 Policies Every Private Practice Should Have

Policies form the groundwork for the relationships that you build with your clients and employees.

Here are 14 policies every private practice should have.

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Preparing to Return to Work During COVID-19

Returning to work during COVID-19 requires preparation and planning.

Here's some helpful advice for healthcare professionals returning to their workplace.

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7 Tips For Managing Your Team Remotely

Managing a team remotely isn’t all smooth sailing.

Learn about the four major challenges and our top tips to help you successfully manage your remote team.

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Meet Power Diary's Founders: Paul and Damien Adler

Australian brothers, Paul and Damien Adler, are the duo responsible for Power Diary, a practice management software used in 38 countries around the world by over 27,000 users. Learn more about them here.

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Calendar UI Improvements

We’ve recently taken a look at the main calendar view in Power Diary and realised that we could make some improvements.

Here is the new design that will create a simpler and cleaner view for all types of clients.

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Should You Get a Business Coach?

Hiring a business coach can be your shortcut to success.

Learn why and when you should hire a coach, and how to find the best fit for your practice.

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