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Reporting & Analytics

Why You Need a Practice Operations Manual in Healthcare

When every aspect of your practice has been thought through and put into writing, you take out almost all of the guesswork for your team. A well-drafted set of policies and procedures empowers your team to make informed, consistent, strategic decisions.

We’re sharing why a practice operations manual is so important, and 11 key components to include.

The Best Resources for Mental Health Professionals

No matter where you live, if you're a mental health professional in need of some support, there are online options that you can dig into right now. Here's a round-up of the best resources for mental health professionals in 2022.

Why You Need a Practice Operations Manual in Healthcare

We’re sharing why a practice operations manual is so important, and 11 key components to include.

Information You Need for Your Client Profiles

Complete client profiles help you streamline processes and are essential for your practice's growth.

Here is all the information you need to collect from your clients.

Compliance & Security

How to Stay HIPAA Compliant in Email Marketing (Updated for 2022!)

Email campaigns are an essential part of the marketing strategy, but as a health care practice owner, you need to make sure your communication is HIPAA compliant.

There’s a lot of information (and a lot of misinformation) when it comes to HIPAA and email marketing, so let’s start with the basics.

International Women's Day: Supporting Women in Healthcare

This International Women’s Day, we’re taking a look at opportunities for women in healthcare, current challenges and what practice owners can do to support women in the workplace.

10 Things to Know Before Starting a Private Practice

While starting a private practice can feel scary, if you do your research and prepare, you can move forward with confidence that you’re making the right decision.

5 Steps to a Powerful Customer Service Policy (+ Why it's So Important)

When all of your employees follow the same policy, clients know to expect consistent, great customer service. We’re covering why you need a customer service policy, and how to create an effective one for your healthcare practice.

Release Notes: March 2022

The latest Power Diary updates include an appointment date added to the classification report, plus increased postcode field characters for clients, and more.

Find out what's new and fixed here...

Release Notes: February 2022

The latest Power Diary updates include a location filter added in the Calendar view to filter appointments, plus many smaller fixes.

Find out what's new and fixed here...

10 Power Diary Features to Improve Your Workflow During COVID-19

Whether you’re faced with clients or team members who are off sick or in quarantine, these features mean that the wheels of your practice can keep turning.

Release Notes: April 2022

The latest Power Diary updates include a newly added client number and the start of rolling out new Medicare (AU) integration to all Australian customers.

Find out what else is new and fixed here...