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TM3 vs. Power Diary

With so many options to choose from it is important that you choose the best practice management system for your health practice.

Although TM3 and Power Diary are both great systems, we have set out some key differences which you should be aware of.

What’s the difference between
TM3 and Power Diary?

In short, if you aim to keep costs low without losing key features, and reduce time spent on administration, then Power Diary is the logical option for you. And even more so if seamless client communication is key to running your practice.
Let us explain…

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I’ve used a number of different practice management systems and there’s no doubt that Power Diary is best in class.

Dr. Ryan Kaplan, Clinical Psychologist
Be Psychology and Mental Health

It's been the best program to use. It makes life a whole lot easier. Especially when it comes to the...

Raymond Inkpen,
Principal Clinical Psychologist
Psi Balance Psychology

Absolutely love Power Diary! It’s simple to use and makes my life easy. Cannot recommend this enough to allied health...

Alison Wheatley,
Byford Physiotherapy

Why should you choose Power Diary?


Affordable Pricing For Practices of All Sizes

With affordability being such a big factor when choosing the best practice management system for your practice, it’s no surprise that pricing is top of our comparison.

TM3 does not have transparent pricing available on their website and instead, they require you to get a quote. However, our research has shown that TM3 costs substantially more than Power Diary in almost all scenarios. In fact, in many cases, the price is double or triple that of Power Diary – which makes a big impact on operating costs.


Seamless Two-Way Communication Within the App

As well as auto-appointment confirmation, Power Diary has advanced two-way SMS communication functionality. Whilst TM3 allows SMS and email communication via their app, the messages sent are one-way only, with email responses arriving in your inbox rather than remaining within the app. This often causes communication to become disjointed.

Need to remind a client to bring paperwork to their appointment? No problem! Power Diary facilitates secure, two-way communication with clients, keeping everything together in the app for ease. You are also able to use this with colleagues, as well as other healthcare providers, so sending information and client reports has never been simpler.

In addition, you can send bulk emails and SMS messaging, ideal for marketing, sending promotional offers and newsletters, notifying clients of holiday hours, and much more.


Keep On Top of Finances

Both systems offer fully integrated invoicing from within the app, but Power Diary boasts additional functionalities and an integration with Xero which will save you time and help you keep track of your accounts.

Practitioners can be alerted of invoices outstanding on each day, as well as setting custom pop up alerts when a new online booking is made by a client with unsettled invoices. There is also the option to block online appointments for certain clients until invoices are settled.

Additional options with Power Diary include the option to record full or partial payments, combine multiple invoices into one statement, combine invoices for multiple clients for insurance or business invoicing, and more.


Only Power Diary offers a 100% Money-Back Guarantee

Only Power Diary gives you a 100% Money-Back Guarantee. Client satisfaction means everything to us, so we’re prepared to put our money where our mouth is!

Since 2012, Power Diary has offered an industry first, unique money back guarantee. If at any time during the first 12-months of using Power Diary you decide it is not right for you, you can cancel your account and get a full refund. This includes all appointment reminder SMS charges and monthly subscription fees. There are no strings attached.


In-Platform Practice Operations Manual

Practice policies and procedures are essential, but they’re also time-consuming and expensive to develop. Power Diary’s industry-first in-platform Practice Operations Manual has you covered. It includes more than 100 policies and procedures developed by a team of industry experts with over 50 years of combined practice management experience. This means no more passed around and out-of-date paper copies, your Practice Manual is available in its entirety within the Power Diary platform.

PLUS, it’s all available to you at no additional cost when you start your Power Diary subscription. TM3 Practice Manager doesn’t offer this feature, in fact, no other practice management system does.

No risk with our Money-Back Guarantee

Yes, you read that right! Simply start your account now, and if at any point over the next 12 months you decide Power Diary isn’t right for you, just let us know. We’ll refund 100% of any subscription fees you’ve paid.

Still not sure whether to choose Power Diary or TM3?

Unfortunately TM3 does not make their pricing publicly available so we cannot include a price comparison here.
This is a shame as pricing is a big factor when choosing a practice management system and we encourage you to view Power Diary’s pricing here.

However, here’s a comparison of features to help you assess both systems…

Power Diary vs. TM3Power DiaryTM3
Free trial
Calendar managementCan sync with Google Calendar. Option for multiple locations at no added cost.Yes, but no mobile calendar sync.
SMS & email reminders
2-Way SMS chat
TelehealthOffer your clients secure telehealth appointments. Simple to use and fully integrated so no need for calls to pass through any third-party servers. Compliant with all health standards including HIPAA.Yes, integrated Telehealth feature.
Online FormsStart from scratch or build off of a template from our growing library of specialist online forms. Send a unique link via email or SMS, with data automatically saving to the client’s file. Able to collect signatures. Set notifications to flag when forms are returned.Yes, available for completion within the client portal, or send via SMS. Able to collect signatures.
Client management system
Treatment notesOver 100 specialised, fully customisable templates. Set up as many templates as you need for different assessments and treatments (eg initial assessment, standard consultation, follow up, etc).Customisable templates available with sketchpad functionality.
Online bookingsBookings made online auto-update your diary. Full control over availability shown to clients. Online booking portal can be fully branded with a logo, header image, and brand colors.Yes, with the ability to customise the online booking portal with branding. Able to add personal time blocks to limit times clients can book.
Invoices & paymentsInvoicing is completely integrated – automatically includes details about the service provided, timing, the price and more.
Integrates with both Xero and Stripe to help you further streamline your accounts.
Yes, payments are available with a Healthcode and Stripe integration.
Credit card processing
Reports & analytics
Money-back guarantee
Data import service
Practice Operations ManualThis industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.

*This comparison article reflects information available as of April 2020.

You can see why Power Diary is trusted by thousands of practitioners.

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Here’s what Power Diary Clients are Saying…

“I’ve used a number of different practice management systems and there’s no doubt that Power Diary is best in class.”

Dr. Ryan Kaplan Clinical Psychologist
Be Psychology and Mental Health

"Great easy booking system - love that I can do reports, store patient notes, send emails, invoices and write letters. Has made my business seamless!"

Sarah Sealey,
Amity Physio Pilates

"Really efficient planning and invoicing. The reminder emails and text messages have been reliable. I have been thoroughly impressed with Power Diary!"

Lauren Darsie,
Childspace Paediatric Physiotherapy

"My clients love making appointments through our Client Portal… some wake up with pain in the middle of the night, and they grab their iPad or Tablet and book a time that suits them!"

Tony Logan-Stevens,
Remedial Massage Therapist,
Hands from Heaven

"Helps me get organised and make my appointments for the week. I can easily visually see who is still owing payments and also it creates space for me to add extra things. Your help desk is amazing. Thank you!"

Sophie Egan,
Sophie EGAN Speech Pathology Clinic

"My business could not function without Power Diary. It enables our staff to work from anywhere. Love that we can customise the program to suit our business."

Margaret Asimus,
Skin and Wound Care Consultancy

Happy customers are our lifeblood. We’d love you to join us.

Still need a hand deciding?

The Power Diary support team is ready to help!
You can contact us through email, online chat, or access our knowledge base.

Or checkout more information here:


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