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Practice Operations Manual – Meet the Team

Developed by Industry Experts

Jackie Bradner

Jackie has worked within health practices for 40 years- initially starting as a Dental Chairside Assistant, following a career path of General Practice Receptionist, Assistant Manager of a large specialist suite, Executive Assistant to the General Manager of a large private hospital, to General Manager of a large general practice group. During this time, Jackie has worked with specialist, generalist and allied health practitioners. 

Jackie is an AAPM member, holds a Diploma of Professional Practice Leadership, is a winner of Health Professional of the Year Award (NT), Telstra Small Business Award and more.

Karina Follent

Karina is Director of Pro-Assist Virtual Administration and Consulting. She has over 13 years of experience in process improvement and document management and 6 years of business management experience. 

Recognised for her contributions to both the Allied Health industry and women in business, Karina was named 1 of 100 Faces of Small Business in 2019, and Gold for Virtual Assistant of the Year and Ambassador at the 2021 Ausmumprenur Awards.

Kaeliegh Gambetta

Kaeliegh has over 10 years of experience in the healthcare industry, with roles in management, reception and consultation.

She holds an Advanced Certificate in Business Administration and Management (current), Diploma in Management, and is Certified in Work Health & Safety and Human Resources.

Rebecca Rudd

Rebecca is a Registered Psychologist and owner of a Group Private Psychology Practice, with 12 practitioners. She has 14+ years experience in private practice and is a registered supervisor with AHPRA.

Damien Adler

Damien is a Power Diary co-founder and has been a Registered Psychologist since 2003. He has a background in health administration, previously holding senior positions in the public health sector. Damien and his wife, also a Psychologist, built a busy group practice where he discovered his passion for using technology to make life easier for health practitioners.

Fiona Harrington

Fiona is Power Diary’s Head of Strategy, Marketing & Growth. She has previously built several businesses- each based on using technology to help small businesses. She has an MBA + B. Business and has also worked with a large strategy consultancy, but is most passionate about helping small business owners succeed.

Over 100 Policies & Procedures Curated Specifically For You!

Whether you’re a sole practitioner, or you run a large, multi-location practice,
a comprehensive Practice Operations Manual is essential.

This industry-first feature provides a core set of policies and procedures that are
ready to use and easily adapted to your practice.

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