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Practice Management Tips

4 Unexpected Benefits of Sending a Newsletter (and How to Get the Most from Them!)

Sending a regular email newsletter is a big commitment, but it brings unexpected benefits you probably haven’t thought of. Implement our tips and you’ll feel the benefits in all areas of your practice.

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How to Deal with Angry or Difficult Clients

Statistics show that COVID-19 has led to a spike in anger levels across the world. You may have even noticed this in your clients. As a healthcare practice owner, you need to equip yourself and your team to deal with angry clients and make it easier for them to engage productively.

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3 Tips to Prepare Your Patients for Their Telehealth Appointment

If you’ve done the hard work of setting up telehealth for your practice, you may be wondering what’s next. We’ve collected our top tips for a telehealth appointment to ensure your client is fully prepared for the session.

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Why Your Physical Therapy Practice Should Implement Patient Satisfaction Surveys

Patient satisfaction goes hand in hand with patient retention, but if you don’t measure your client's satisfaction, how do you know whether you need to improve? Learn how surveys can help boost the patient experience in your practice.

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5 Important Safety Precautions for Physical Therapists in Light of COVID-19

Physical therapists are now trying to reduce the risks of containing COVID-19. So, with that in mind, we’ve put together a list of the top 5 safety protocols that you can put in place in your practice

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How to Write a Private Practice Business Plan

A business plan is an essential strategic discipline for both new and established practice owners. If you put the effort into researching and planning upfront, you are setting yourself and your practice up for success, and it all starts with a rock-solid business plan.

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A Guide to Effective Podiatry Practice Management

Managing a podiatry practice is completely different from working in one, there are so many areas that require your attention. In the end, effective podiatry management is simple and covering the basics will ensure that your podiatry practice continues to grow and improve.

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How To Create a Massage Therapy Invoice

Financial management can be one of the hardest aspects of being a massage therapist. Whether you’re using a manual system or practice management software to generate invoices, you need to know exactly how to create a massage therapy invoice.

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Ideas for Celebrating the Holiday Season in Your Practice Whilst Under Restrictions

COVID has changed the business landscape dramatically, and even the year-end party is now under threat. With a little bit of creativity, you can still host a memorable end-of-year event!

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How to Implement Patient Satisfaction Surveys

Happy clients lead to better outcomes and more successful practice, and one of the best tools to ensure that you’re giving your clients what they want is through patient satisfaction surveys. Follow the four steps we’ve outlined to ensure that you ask the right questions and get insightful answers.

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12 Practice Management Processes to Automate

Automation and strong systems make the world of difference, not just for business growth but also personally, freeing up headspace so you can start working on your business rather than in it. Here are some practice management processes to automate.

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12 Benefits of SMS Appointment Reminders + Templates

SMS appointment reminders are highly effective, they improve the number of on-time arrivals and kept appointments. But of course, the biggest advantage is that SMS reminders substantially reduce no-shows.

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