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MindBody vs. Power Diary

With so many practice management systems to choose from, it can be difficult to know which one is most suitable for your health practice. Both MindBody and Power Diary are great systems, but there are some important differences which you should be aware of.

What’s the difference between
MindBody and Power Diary?

Whilst MindBody has unique features suited to gyms (membership card sales and app creation), Power Diary gives you a free Telehealth feature, as well as online forms and automated email and SMS marketing – all on an affordable, rolling monthly contract. Power Diary will make even more sense if you’d benefit from a free booking link on your website.

We’ll explain exactly how below, or start a free trial today to see for yourself…

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See Why Health Practices Love Power Diary

Top rated with 800+ reviews Top rated with 800+ reviews

I’ve used a number of different practice management systems and there’s no doubt that Power Diary is best in class.

Dr. Ryan Kaplan, Clinical Psychologist
Be Psychology and Mental Health

It's been the best program to use. It makes life a whole lot easier. Especially when it comes to the...

Raymond Inkpen,
Principal Clinical Psychologist
Psi Balance Psychology

Absolutely love Power Diary! It’s simple to use and makes my life easy. Cannot recommend this enough to allied health...

Alison Wheatley,
Byford Physiotherapy

Why should you choose Power Diary?


Affordable Pricing

Affordability is an important factor to consider when choosing a practice management system. When comparing MindBody and Power Diary, the difference in pricing really stands out.

Power Diary offers four price plans based solely on the number of practitioners in your practice, with each account inclusive of every feature. With MindBody, subscription pricing differs based on the level of features and support the practice requires. With base monthly subscriptions for their Starter plan starting at a cost over three times the amount of a Just Me account with Power Diary (and a huge 6 times when our promotional offer is applied!).

MindBody’s Starter account also provides access to fewer features compared with Power Diary, as well as various popular features incurring an additional cost or plan upgrade. These include two-way SMS appointment reminders, email and SMS template builder, customised staff permissions, website booking link, online payment processing, and many more.

For a full pricing breakdown, see the table below.


Free Telehealth Forever

With the growing popularity of video consultations, it is no surprise that both systems offer an integrated Telehealth solution. Not only is Power Diary’s Telehealth extremely simple to use, with clients joining at the simple click of a link, but it is secure and compliant with all health standards (including HIPAA), using end-to-end encryption.

Currently, both systems are offering Telehealth free of charge, but only Power Diary is committed to providing ‘Free Telehealth Forever’ for existing customers, as well as any new customers joining in the near future. MindBody, however, is only offering the feature free of charge for a limited time.


A Library of Specialised Online Forms

Online forms have the ability to streamline any practice. They enable practitioners to request information prior to an appointment, such as telehealth consent forms, or new client intake forms. So no more time wasted waiting for paper forms to be returned, or precious appointment time lost whilst a form is completed. Requesting information electronically in advance not only increases the efficiency of your practice, but also allows for better session preparation. And it’s great for the environment too!

At Power Diary, you can choose from a wide range of pre-prepared, specialised online forms, or easily create your own to suit your requirements, all at no additional cost. You can even apply your clinic’s branding. When a client returns their online form, it is automatically saved and added to their profile. You can set up notifications to inform the relevant practitioner, or even another member of your team.

With MindBody, a practitioner must be on the Accelerate plan to utilise online forms.


Accept Online Bookings and Payments via Your Website

For many practices, a large portion of new appointments or booking enquiries come via their website. Including a booking link on a website facilitates round-the-clock bookings, adding convenience for both the practitioner and client.

Whilst both systems allow for online bookings, with MindBody, to add a booking link to your website you’ll need an Accelerate account (or higher), otherwise you’ll incur an additional monthly fee for the add-on. The same applies to processing online payments, with all payments made through MindBody’s integrated payment processor also being subject to a processing fee per transaction (not supported in every country).

In contrast to this, Power Diary’s inclusive account allows you to not only add a booking link to your website, but also to your Facebook page too, both at no added cost. The ability to accept online payments is also included with every account with our free Stripe integration.


Integrated Marketing With Every Account

Email marketing can have a big impact on the number of new, and returning, customers visiting your practice. That is why at Power Diary we offer an integrated marketing function at no added cost, so you can send automated bulk emails completely free. In addition to this, we offer a free integration with MailChimp. Simply import your client database and you’ll be set to start sending beautiful, automated emails in a matter of minutes. You also have the option to automate and send SMS campaigns for an added layer of marketing.

Although MindBody supports email marketing, a practitioner would be required to upgrade their account to at least the Accelerate plan (at 5 times the cost of a Power Diary account) to utilise the email campaign builder. Additionally, to benefit from email and text automations, the Ultimate plan would be required, incurring a subscription fee almost 8 times that of Power Diary!


No Lock-in Contracts

At Power Diary, we do not believe in any lengthy lock-in contracts. We want our customers to stay with us not because they are in a fixed contract, but because they love using the system and service that they receive, and see the difference it makes to the running of their practice. This is why our subscriptions are all on a rolling monthly contract, with the ability to add or remove practitioners as needed, or even cancel if they feel it is not the right fit for their practice. There are no cancellation fees, data export fees, or any other catches.

Unlike Power Diary, MindBody requires a commitment of 12 months, with no option to cancel.


Free Trial and 100% Money-Back Guarantee

Demos are great for learning about the range of features a softwares provides, but sometimes the best way to really get a feel for a software is a trial. Unlike MindBody, who only offer a demo, with Power Diary you’ll have 14 days to trial our system for free, throughout which you’ll have full access to every feature we offer, including SMS messaging and a data import.

In addition to this, we also offer a unique, industry-first, 100% money-back guarantee. So, if for any reason within your first 12 months you decide Power Diary is not right for your practice, we will refund 100% of subscription fees paid so far, including any SMS fees; no questions asked. So think of it as a risk-free 365 day trial!


In-Practice Operations Manual

Policies and procedures are essential for any practice but they’re also time-consuming (and expensive!) to create. Power Diary is the only practice management system with an in-platform Practice Operations Manual, including more than 100 policy and procedure templates designed to save you time and money. You can edit, delete and archive the existing policies- or add your own.

When you start with Power Diary, our Practice Operations Manual feature is available to you right away, at at no additional cost. With MindBody, there’s no in-platform Practice Operations Manual available. In fact, no other practice management system offers this.

No risk with our Money-Back Guarantee

Yes, you read that right! Simply start your account now, and if at any point over the next 12 months you decide Power Diary isn’t right for you, just let us know. We’ll refund 100% of any subscription fees you’ve paid.

Still not sure whether to choose
Power Diary or MindBody?

Here’s a chart where you can make a fair assessment…

Power Diary vs. MindBodyPower DiaryMindBody
Free trial14 day free trial with access to all features including SMS messaging.No, the only option is to book a demo.
Price for 1 practitioner (per week)$10 $5Starter: $30 ($129/month)
Accelerate: $60 ($259/month)
Ultimate: $92 ($399/month)
Ultimate Plus: $138 ($599/month)

All prices are rounded to the nearest 1$, and exclude any optional add-ons.
Price for 3 practitioners (per week)$16 $8As above.

Price for 7 practitioners (per week)$26 $13As above.

Price for 15 practitioners (per week)$42 $21As above.
Price for 30 practitioners (per week)$60 $30As above.
Calendar managementChoose from multiple appointment types with colour coding. Able to set appointment flags to show booking status. Can support multiple locations and flexible recurring availability patterns.
SMS & email remindersSend up to 3 SMS and email reminders per appointment, with flexible sending times. Responses auto-update appointment status within the diary.Yes, but only two-way on the Accelerate plan and above.
2-Way SMS chatSeamless two-way chat from within the app. Messages are grouped together into conversations for added convenience.No, and automated SMS messaging for marketing purposes is only available on the Ultimate plan.
TelehealthFree of charge (forever!) for existing customers, as well as those who join in the near future. Fully integrated and simple to use. Secure and compliant with all health standards including HIPAA.Yes, but only free of charge for a limited time.
Online FormsOnline forms are available with every account, with a library of specialist and customisable templates to choose from (or create your own). All responses are automatically saved to the client’s profile. Able to collect digital signatures and even apply your clinic branding!Yes, but a practitioner must be on the Accelerate plan to utilise online forms.
Client management systemUnable to set staff permissions/restrictions to ensure client confidentiality unless on the Accelerate plan or above.
Clinical notesOver 100 specialised templates. All are fully customisable; choose multiple choice and tick boxes, note sections, image and body charting with annotation and much more. Unlimited creation and storage of templates. Easily duplicate previous notes, and view full edit history of templates.Yes, but very limited compared with Power Diary, with practitioners only able to include text progress notes or SOAP notes. There are no templates available, but users can duplicate previous progress notes. No option to include tick boxes, radio buttons, images or body charting with annotation.
Online bookingsOnline bookings can be made via the portal for no added subscription fee or booking fees. Appointments automatically update the diary. Apply branding to the booking portal, including colours, a logo and a header image. A booking link can be added to a website or facebook.
For accounts on the Accelerate plan or higher a booking link can be added to a website. A website booking link on the Starter plan would incur an additional cost. Unable to add a booking link to a facebook page.
Invoices & paymentsFully integrated invoicing. Able to set calendar alerts flagging new outstanding payments, and alert practitioners of new online booking with clients with outstanding invoices. Also able to block clients from booking until fully settled. Integrates with Xero for invoicing and accounting, and Stripe for online payment processing, and Tyro for EFTPOS.Integrated invoicing and payments available for all plans. All payments are subject to a processing fee per transaction.
Credit card processingIntegrates with Stripe. Request and process payments at the time of booking online, during home visits or Telehealth appointments. Clients are also able to pay directly through the client portal.Integrated payment processing, but must connect with a MindBody consultant for pricing. Not available in all countries.
Reports & analytics
Money-back guarantee
Data import serviceComprehensive data import service free of charge.Data conversion is free of charge.
Practice Operations ManualThis industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.

*This comparison article reflects information available as of April 2020.

*Pricing with current special offer available until the end of this month.
All prices are in USD

You can see why Power Diary is trusted by thousands of practitioners.

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Here’s what Power Diary Clients are Saying…

"Great easy booking system - love that I can do reports, store patient notes, send emails, invoices and write letters. Has made my business seamless!"

Sarah Sealey,
Amity Physio Pilates

"I love Power Diary and use it everyday. It integrates well with my phone calender and has all the features I need to run my business. I have confidence my client files are safe and record keeping is easy."

Louise Croker,
The Wilga Tree

"Love Power Diary – easy to use /navigate for both myself & my clients. Clients love the reminder text messages. I don’t have a web page, but I was still able to set up the diary & my clients found it easy to access & the convenience of booking themselves in. Thank you for making it easy for me."

Michelle Rademaker,
Remedial Massage,
Michelle Rademaker Therapies

"One of the things I most appreciate about Power Diary is that if I need help, I can rely on a fast, personalised response/dialogue that always solves my problem in an efficient manner."

Linda Lewis
Musculoskeletal Physiotherapist

“The most value for money asset in my massage business. Online booking, bulk email and automatic appt reminders are just a few of the great features.”

Julanne Rafter,
Remedial Massage Therapist,
Sol Bodyworks Remedial Massage

"My clients love making appointments through our Client Portal… some wake up with pain in the middle of the night, and they grab their iPad or Tablet and book a time that suits them!"

Tony Logan-Stevens,
Remedial Massage Therapist,
Hands from Heaven

Happy customers are our lifeblood. We’d love you to join us.

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