1. What is personal information?
Personal information is information that specifically identifies an individual such as a name, address, telephone number, email address, or other account number, and information about that individual's activities when directly linked to that person such as information about his or her use of the Power Diary website or services. Personal information also includes demographic information such as date of birth, gender, geographic area and preferences when such information is linked to other personal information that identifies you. Personal information does not include "aggregate" information, which is data we collect about a group or category of products, services or people, from which individual identities have been removed.
1.1 Personal Information we collect
Power Diary collects personal information in a number of ways, including, for example, when you: (1) register and set up a free trial account; (2) complete the contact us form; or (3) contact us by email or phone. When you visit the Power Diary website, some information is also automatically collected, such as your computer's Internet Protocol (IP) address, your computer's operating system, the browser type, the address of a referring web site, and the time and date of your visit. We treat this information as personal information if we combine it with or link it to any of the identifying information mentioned above. Otherwise, it is used in the aggregate only.
2. How we use personal information
2.1 We collect and use your personal information to operate our web site and deliver our services to you. We will use your personal information to provide you with: online appointment book services, client management utilities, technical support, billing and credit control, sales support, product upgrades and information.
2.2 We will treat all information we collect from you as strictly confidential. Power Diary does not rent, lease nor make available its customer lists or any other information contained in your account(including client details),to third parties. We will not reveal, disclose, sell, distribute, rent, licence, share or pass onto any third party (other than those who are contracted or supply services to Power Diary including of spam filter operators) any personal information that you may have provided to us, or stored in your account, unless we have your express consent to do so, other than in the circumstances set out in the next paragraph.
3. Your Privacy
3.1. Power Diary respects the rights and privacy of its customers. Power Diary will not disclose any material uploaded to Power Diary's servers to anyone else without your permission, unless
- as permitted or required by law;
- requested and needed for your client's emergency treatment in exceptional circumstances, or for the prevention of immediate risk of loss of life or serious harm;
- to various regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes.
3.2. You, as a customer are entirely responsible for maintaining the confidentiality of your personal details, account details and password. Your passwords protect your personal information and you are wholly responsible for any and all activities that occur under your account or in respect of your use of this service. Please advise us immediately if you suspect the security of your password or account has been compromised in any manner.
3.3. You agree that the internet is an inherently insecure medium for the transmission of data and intellectual property. At any time, your electronic transmissions from any location to Power Diary's service may be monitored, redirected, or otherwise interfered with by a third party. Power Diary has security features in place to protect your personal information from unauthorised access. We maintain our servers in a controlled, secured environment. However, Power Diary does not make any representations as to the effectiveness of these measures.
5. Policy Changes
6. Further Privacy Information
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website.