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Counsellor

Practice Management Software


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Loved by over 26,700 health professionals!

Power Diary Software

What does our Counsellor Practice
Management Software offer?

One-Click Calendar Management

Power Diary caters to both solo practitioners and multi-location clinics; so appointment management is a breeze.

Want proof? If you’re familiar with Outlook, Google Calendar, or iCal, you’re bound to be an expert. No more endless “points and clicks” on multiple screens. Keep it organised by managing multiple diaries in one place. You’ll be booking appointments in seconds.

The Easy Way to Manage Client Appointments

  • Set and Forget Simplicity
  • Appointment Confirmation
  • Unlimited Customisations
Go to Appointment Management
Toggle 1 Calendar Management

Automated SMS & Email Appointment Reminders

You work hard to fill up your weekly diary. Your days are planned and your clinicians are ready and waiting for their appointments. So when all systems are “a-go” and the patient is nowhere to be found, it’s frustrating, & extremely costly. Our advanced appointment reminder and communication functionality helps eliminate pesky no-shows all together.

SMS & Email Appointment Reminders

  • Send up to 3 automated reminders per appointment.
  • Slow no-shows with early weekend reminders.
  • Enjoy auto appointment confirmation.
Go to SMS & Email Communication
Toggle 2 SMS & Email Communication

Telehealth Video Calls (New!)

Secure technology that makes telehealth easy for you and your clients. If you and your clients can’t be in the same place, you can now use Telehealth to provide your services

Simple and Secure Telehealth

  • No logins or downloads for clients
  • Screen sharing
  • Screen recording (coming soon)
  • Secure and compliant with health standards
Go to Telehealth
Toggle 3 Telehealth

Online Forms (New!)

Create secure custom forms to collect client information online. Say goodbye to messy clipboards and time-consuming data entry. Use online forms to get the information you need, directly from your clients. Use these for New Client Intake Forms, Telehealth Consent forms and anything else your practice needs.

Eliminate Paperwork

  • Start from our form library, then customise to suit your needs
  • Include text fields, multiple choice questions, images and more
  • Collect client signatures for consent
  • Send forms to clients via SMS or email
  • Responses automatically added to their client file
Go to Online Forms
Toggle 4 Online Forms

Comprehensive Client Management

Enjoy reduced administrative costs as clients book appointments on their schedule. You don’t need to be in the office, on call, or even near your email.

A CRM for Your Practice

  • All Client Details including Notes, Files, and more
  • Client Classifications
  • All Correspondence
  • Referrer Details
  • Insurance Details
  • Third Parties
Go to Client Management
Toggle 5 Client Management

Customisable Treatment Note Templates

The ability to create custom note templates is one of our most loved features. Create a template that fits your needs, or just modify one of our preloaded templates. Use what you need; whether it’s an element of text, multiple choice/tick boxes, or images/body charting (with annotation).

Setup Treatment Note Templates to suit Your Practice

  • Create as many Note Templates as you need
  • Note Sections
  • Text Notes
  • Multiple Choice & Tick Boxes
  • Image & Body Charting with Annotation
Go to Clinical Notes
Treatment notes counsellor

Online Bookings and Payment Processing

Enjoy reduced administrative costs as clients book appointments on their schedule. You don’t need to be in the office, on call, or even near your email.

Full Control Over Booking

  • Accept New Clients
  • Brandable Portal Options
  • Individual, Group, or Class
  • Personalised Instructions
Go to Online Bookings
Toggle 7 Online Bookings

Integrated Invoices and Payments

Customise invoices and receipts, enjoy secure payment processing, and eliminate the headache of outstanding account management.

All the Flexibility Your Practice Needs

  • Assign to the appropriate payers
  • Include insurance details
  • List single or multiple services
  • Record full or partial payments
Go to Payments & Invoices
Toggle 8 Payments & Invoices

Case Studies

Laura Forlani

How Systems and Mentoring Helped Laura Forlani Grow from Solo Practitioner to a Successful Practice With 10 Psychologists

“Power Diary has just made everything easier, do yourself a favour and get it.”

See this psychology case study here.

Christine Harding

Establishing a New Psychology Practice in the Midst of a Pandemic

“We knew we needed a system so that we’d have the right information on hand whenever the courts require it, but Power Diary provides us with so much more than that.”

See this psychology case study here.

Camille Folley

Williamstown Psychology uses Power Diary to manage six diaries, two locations and their Telehealth offering from end-to-end

"We were drowning in paper – paper receipts, paper diaries, and paper notes. As we grew, it became hard to manage. Now, things are very different. I can't imagine running the practice without Power Diary."

See this psychology case study here.

Psi balance psychology

Psychology Clinic Uses Power Diary to Minimise Administration and Focus on Customer Service

“Our practice manager can work ‘school hours’ and even work from home,
while still providing excellent service”

See this psychology case study here.

50% OFF. Start in [month]: Special Offer

Begin your free trial before the end of [month] [year] to receive 50% off for your first 6 months!
Free Trial

Software to Simplify the Management of Your Counsellor Clinic!

Access Anywhere

Power Diary is a web-based practice management software. Easily access our app from your computer, tablet or smartphone.

Easy to Use

Our platform is simple, self-explanatory, and super easy-to-use. You’ll be up and running in just a few minutes. No tech skills required.

Safe and Secure

Your information is safeguarded by the best security technology. In short, we store, backup, and protect your sensitive and private data.

Trusted by Thousands

Established in 2007. Trusted by over 26,700 users, across 23 countries, and over 85 health sectors. We value your patients’ privacy as much as you do.

No Contracts

We don’t believe in lock in contracts. Upgrade, downgrade, export, or cancel anytime. Bottom line? You own your data. We just help you manage it.

Free Support

Free phone, email and live chat support. And, using an online practice management system means no clunky software to install.

No risk with our Money-Back Guarantee

Yes, you read that right! Simply start your account now and if at anytime over the next 12 months you think Power Diary isn’t right for you just cancel your account and we’ll refund 100% of any subscription fees you’ve paid.

“Our practice management software simplifies administrative tasks. It allows you to focus on what you’re most passionate about.”

Damien Adler Power Diary Co-founder & Psychologist

One Software System for all your Counsellor Practice Management Needs

Organise Your Schedule

  • Intuitive calendars
  • Day / week / all views
  • Auto SMS / email reminders
  • Individual, group or personal
  • Waitlist
  • Multiple locations
  • Multiple rosters
  • Coloured appointment types

Manage Clients

  • Profiles and contacts
  • Treatment notes
  • Instant letter generator
  • Referral management
  • Session tracking
  • Alerts
  • Client classifications
  • Health insurance

Get Paid

  • Invoices and receipts
  • Statements
  • Credit card processing
  • Custom payment types
  • Prepayments
  • 3rd party payer management
  • Overdue account alerts
  • Financial reports

Stay Connected

  • Access anywhere
  • PC, Mac, tablet or phone
  • No software to install
  • Unlimited users and locations
  • Encrypted connection
  • Secure and backed up

Track Your Data

  • Over 26 Reports
  • Client, clinician and referrer
  • Business activity
  • Flexible filter options
  • Custom sort and group
  • Export as CSV or PDF
  • One click print

Book Online

  • Client self-booking
  • Website, email or Facebook
  • Individual appointments
  • Groups / classes
  • New booking notifications
  • SMS or email verification

Keep Clients Engaged

  • Bulk SMS and email sending
  • Customise audiences
  • eNewsletters
  • Announcements
  • Special offers
  • Client recalls

Protect Your Data

  • Advanced security
  • User access controls
  • User activity logging
  • Secure data facilities
  • Encryption technology
  • Health records compliance
  • 99.99% uptime

Integrates seamlessly with…

Counsellor Practice Management Software Reviews
See what our customers say!

"Great customizable practice software! Power Diary is able to easily be customized for the way I run my practice. Plus, the customer service team are very responsive."

Lauren Hancock,
Psychologist/Director,
Hancock Psychology

"It's been the best program to use. I have a colleague in another practice who wishes they were on it, as it makes life a whole lot easier. Especially when it comes to the messaging service."

Raymond Inkpen,
Principal Clinical Psychologist
Psi Balance Psychology

"Love Power Diary and won't be changing! Good customer service with quick and detailed replies. The online portal has saved me hours of admin. It's also easy to use and has multiple functions."

Dr. Defne Demir,
Psychologist

"I think it's best to be honest with reviews and so I am generally quite critical but I can wholeheartedly recommend Power Diary! I looked at nearly all of the alternative systems on the market and knew straight away that this was the one for us."

Lisa Simone Jones,
Worcester Therapy Group

"Power diary is the most intuitive, easy to use client appointment system I have used so far. By Psychologists for Psychologists! GOLD! Thanks, Guys!”

Dr. Zoe Barnett,
Psychologist,
Presence Psychology

“I’ve used a number of different practice management systems and there’s no doubt that Power Diary is best in class.”

Dr. Ryan Kaplan Clinical Psychologist
Be Psychology and Mental Health

50% OFF
START IN [month]: SPECIAL OFFER
Begin your free trial before the end of [month] [year] to receive 50% off for your first 6 months!
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