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How to Write a Great Referral Feedback Letter

'Do you know what we like the most about your clinic?'
The unknown voice came from behind me in a crowded room of GPs and Practice Managers. My ego instantly generated a list of possible answers… effective treatments, awesome team of clinicians, patient’s love us…
'It’s your short letters’, came the answer, putting a quick end to my flight of fancy.
Here, Damien explains how to use referral feedback letters to grow your clinic.

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8 Google My Business Tips to Put Your Practice on the Map (+ a Bonus Checklist!)

Your GMB listing is an essential part of your online presence and local SEO. With a little bit of effort, it can become a source of regular leads for your practice. Here are the healthcare-specific changes you can make to be in Google’s good books.

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5 Important Safety Precautions for Physical Therapists in Light of COVID-19

Physical therapists are now trying to reduce the risks of containing COVID-19. So, with that in mind, we’ve put together a list of the top 5 safety protocols that you can put in place in your practice

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How to Create an Open and Transparent Work Environment in Your Practice (& Why it’s so Important!)

Transparency in a healthcare practice is about prioritising open communication between all staff members. If you can get this right, you will reap the twin rewards of increased productivity and trust.

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How to Deal with Angry or Difficult Clients

Statistics show that COVID-19 has led to a spike in anger levels across the world. You may have even noticed this in your clients. As a healthcare practice owner, you need to equip yourself and your team to deal with angry clients and make it easier for them to engage productively.

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4 Ways to Make Your Practice More Productive (and Less Stressful!)

To boost medical practice productivity without running your staff into the ground, you need to start working smarter, not harder. Technology can do a lot in this area, as can learning to outsource and delegate. Learn more here.

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How Your Small Healthcare Practice Can Outperform the Competition

Being a small practice doesn't mean you can't compete with better established practices. If you're on a tight budget and need to get those appointment slots filled, here is what you can do to position yourself differently from your competitors.

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The COVID-19 Impact on Allied Health Practices - Research Results

Power Diary conducted a research project to understand how the pandemic has impacted allied health practices. We received 478 responses to our detailed survey from allied practices predominantly located in the UK, Australia, New Zealand and the USA. The findings were enlightening and many things stood out as significant and somewhat surprising.

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6 (FREE!) Ways to Market Your Telehealth Services

COVID-19 has accelerated a number of changes for healthcare professionals, and chief among them is Telehealth. If you want to increase the number of clients that access your appointments online, here is how to market your Telehealth services for FREE!

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Power Diary Recognised as an Endorsed Partner by the Australian Physiotherapy Association

As an official APA Endorsed Partner, you can have added confidence in Power Diary knowing that it has been rigorously tested, evaluated, and approved by a panel of APA-appointed physiotherapists.

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SWOT Analysis - The Strategic Way to Grow Your Business

A SWOT analysis is truly one of the most useful tools for taking your health practice to a whole new level, either you are a startup or established business. In this article, Cathy Love from Nacre Consulting shows us how to perform it and helps you identify your priorities.

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4 Unexpected Benefits of Sending a Newsletter (and How to Get the Most from Them!)

Sending a regular email newsletter is a big commitment, but it brings unexpected benefits you probably haven’t thought of. Implement our tips and you’ll feel the benefits in all areas of your practice.

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Ideas for Celebrating the Holiday Season in Your Practice Whilst Under Restrictions

COVID has changed the business landscape dramatically, and even the year-end party is now under threat. With a little bit of creativity, you can still host a memorable end-of-year event!

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How to Address (and Prevent) Employee Burnout in Your Mental Health Practice

Burnout rates among mental health professionals are at an all-time high. If you can prevent it from happening, you can protect the wellbeing of your employee and the productivity of your practice. Here is how to recognise burnout!

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How to Write a Private Practice Business Plan

A business plan is an essential strategic discipline for both new and established practice owners. If you put the effort into researching and planning upfront, you are setting yourself and your practice up for success, and it all starts with a rock-solid business plan.

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How Long Does a Medicare Claim Take to Process in the US

If you’re asking “How long does a Medicare claim take?”, there are a number of factors that can influence the reimbursement timeline and reduce the pay-out times as much as possible. Learn what affects processing times and how to avoid delays.

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