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Practice Management Tips

Customer Service Tips for Healthcare Practices (+ Downloadable Reminders!)

To help keep customer service top of mind for your healthcare practice, we’ve compiled the best tips to help you deliver a world-class experience! PLUS, we’ve included downloadable posters with customer service reminders and examples of positive language.

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6 Proven Physician Retention Strategies

Studies indicate that the cost of replacing one primary care physician is over $620,000. Physician retention strategies have an important role to play in every step of the process, from recruitment to ongoing communication at different points in the year to working out what is actually important to your physicians.

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5 Online Forms to Streamline Your Practice (+ Webinar Replay!)

We look at the five most-used (and useful) online forms in Power Diary and show how forms can be built into your workflow and set to send automatically- streamlining your operations and reducing admin time.

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Best Healthcare Podcasts (Updated for 2021!)

A great way to keep abreast of trends and inspired it by listening to podcasts. It is an easy and convenient way to keep up to date with the newest information.

Here are the best healthcare podcasts for 2021.

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Developing a Strategic Plan for Your Practice

The end of the year is an ideal time to begin an in-depth review of your business. Guest contributor and business coach Rachel McMahon shares her three-step guide to strategic planning.
We have included a free downloadable workbook, Business Planning Workbook, to support you as you follow this planning framework.

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How to Follow Up on Missed Payments & Keep Your Clients (+3 Ready-to-Use Email Templates)

Reminding someone to pay is truly an art. We’re sharing 5 effective ways to collect payment, without losing the personal touch. Plus, prevent late payments in the first place with our email reminder templates!

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The Ultimate Medical Practice Holiday Checklist (Updated for 2021)

The holiday season is almost upon us, but before you start making your plans, there are a few things you should coordinate to prepare your health clinic holiday schedule and ensure you end the year on a high.

Get started now so those last few weeks aren’t any more overwhelming than they need to be! Here are seven tips to keep in mind to ensure that the end of the year doesn’t sneak up on you.

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Telehealth for Mental Health Professionals

Telehealth is vital to adapting your mental health practice to meet the demands of the world, and a great tool for growing your business. We’re sharing tips to make your practice as connected as possible, while keeping you and your patients safe.

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How to Write the Perfect Voicemail Script for Private Practice

A top-notch voicemail script is part of professional practice and can make a big difference to clients.

Our tips will have you writing and recording a professional voicemail for your private practice in no time!

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9 Tips for Dealing with Difficult Patients

We’ve all experienced a patient where, no matter what you do, you can’t seem to please them. Our 9 tips will equip you and your team to deal with difficult patients and make it easier to engage in productive treatment.

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Billing Cheat Sheet for Podiatry in 2021

Managing a podiatry practice isn’t an easy undertaking. From the day-to-day challenges of keeping your practice running to thinking of new marketing strategies to integrate into your current operations. One of the areas that you can’t afford to overlook is billing. Accurate billing is essential and ensuring that you fulfill your country’s requirements.

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Should You Charge for No-Shows? (With Example Policies!)

Are no-shows affecting your practice? Find out what to consider when developing a no-show policy. Here, we provide a list of pros, cons, and sample policies to get you started.

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