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Welcome to our blog, a
practice management hub.

Running a Health Clinic?

See all Practice Management Articles or explore by topic.

Practice Management Tips

Information You Need for Your Client Profiles

Complete client profiles help you streamline processes and are essential for your practice's growth.

Here is all the information you need to collect from your clients.

How to Eliminate No-Shows in Your Health Practice in 2022 (+ Webinar!)

Eliminate no-shows in your health practice with four proven approaches you can build into your Power Diary workflow. PLUS, a webinar with step-by-step instructions!

How to Write the Perfect Voicemail Script for Private Practice

A top-notch voicemail script is part of professional practice and can make a big difference to clients.

Our tips will have you writing and recording a professional voicemail for your private practice in no time!

9 Tips for Dealing with Difficult Patients

We’ve all experienced a patient where, no matter what you do, you can’t seem to please them. Our 9 tips will equip you and your team to deal with difficult patients and make it easier to engage in productive treatment.

10 Power Diary Features to Improve Your Workflow During COVID-19

Whether you’re faced with clients or team members who are off sick or in quarantine, these features mean that the wheels of your practice can keep turning.

Customer Service Tips for Healthcare Practices (+ Downloadable Reminders!)

To help keep customer service top of mind for your healthcare practice, we’ve compiled the best tips to help you deliver a world-class experience! PLUS, we’ve included downloadable posters with customer service reminders and examples of positive language.

6 Proven Physician Retention Strategies

Studies indicate that the cost of replacing one primary care physician is over $620,000. Physician retention strategies have an important role to play in every step of the process, from recruitment to ongoing communication at different points in the year to working out what is actually important to your physicians.

5 Online Forms to Streamline Your Practice (+ Webinar Replay!)

We look at the five most-used (and useful) online forms in Power Diary and show how forms can be built into your workflow and set to send automatically- streamlining your operations and reducing admin time.

Engaging Kids with Telehealth

While Telehealth with kids can be challenging, planning ahead can make a big difference. We’re sharing some simple tips and Telehealth activities for kids to help you run successful sessions with younger clients.

Developing a Strategic Plan for Your Practice

The end of the year is an ideal time to begin an in-depth review of your business. Guest contributor and business coach Rachel McMahon shares her three-step guide to strategic planning.
We have included a free downloadable workbook, Business Planning Workbook, to support you as you follow this planning framework.

How to Follow Up on Missed Payments & Keep Your Clients (+3 Ready-to-Use Email Templates)

Reminding someone to pay is truly an art. We’re sharing 5 effective ways to collect payment, without losing the personal touch. Plus, prevent late payments in the first place with our email reminder templates!

The Ultimate Medical Practice Holiday Checklist (Updated for 2021)

The holiday season is almost upon us, but before you start making your plans, there are a few things you should coordinate to prepare your health clinic holiday schedule and ensure you end the year on a high.

Get started now so those last few weeks aren’t any more overwhelming than they need to be! Here are seven tips to keep in mind to ensure that the end of the year doesn’t sneak up on you.

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