What’s the difference between
PracSuite and Power Diary?
If in-platform Telehealth and Medicare (AU) claims processing are high on your list, not to mention competitive pricing with no extra fees for setup or data imports, then Power Diary is the best choice for you.
Below we’ve explored the main differences between the two systems, to help you make an informed decision.
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Why should you choose Power Diary?
More Practitioners, More Savings
We understand that for most business purchases, price is a significant factor. At Power Diary, we’re working to support your growth by keeping our prices as low as possible while still providing you the best possible system.
What you’ll find when you compare pricing for Power Diary and PracSuite is that Power Diary costs significantly less, especially for practices with multiple providers. For example, a sole practitioner will save more than $300 with Power Diary over the course of a year, and a 7 person practice will save over $2,000! This doesn’t even include what you’ll save by using Power Diary’s in-platform Telehealth and Medicare (AU) claims processing capabilities.
To demonstrate the potential cost-saving, we’ve produced a detailed comparison of the fixed costs associated with an account with both systems. From these comparisons, you’ll see that Power Diary is substantially less expensive, and that it has more functionality included in-platform.
Free, In-Platform Medicare (AU) Claims Processing
In addition to our competitive per practitioner pricing, Power Diary never charges you extra to process Medicare insurance claims. PracSuite uses a third-party service, Medipass, to process Medicare claims, with additional charges paid separately based on the number of claims your practice processes in a month.
Using Medipass instead of a direct integration also means that client data is shared with a third party. At Power Diary, we provide a native integration to Medicare, which means we don’t send your client data through any third parties for claims processing.
Secure, In-Platform Telehealth Functionality
Only Power Diary offers free in-platform Telehealth, allowing practitioners the ability to meet with clients online. With PracSuite, Telehealth is supported by a third-party platform (Physitrack) at an additional monthly charge, while Power Diary offers a native, simple to use in-platform experience that is secure and doesn’t involve third parties.
For security reasons, Power Diary believes that third-party access to your data should be avoided whenever possible. That’s why our Telehealth system is built to create a direct, peer-to-peer connection between you and your client, which is end-to-end encrypted to offer the highest levels of security, while also being incredibly simple to use.
No Setup Fee, PLUS Unlimited Free Live Support
With Power Diary, you can rest assured that you’ll never pay an additional fee for setup, onboarding or support. In fact, we offer unlimited live telephone or Zoom support whenever you need it.
Scheduling your free onboarding session or support call is as simple as visiting our booking page and selecting a time that works for you.
With PracSuite, you can expect to pay a one-time setup fee of $395, which includes 3 hours of setup and training.
No Extra Fees for Data Imports
At Power Diary, we know it can be stressful for practices to import their data into a new system. That’s why we offer a totally free, comprehensive, and fast data import facilitated by our experienced in-house data experts. We get that it’s important to make the move to Power Diary as simple and easy as possible.
PracSuite offers data import service, but a fee is required for anything more than a basic import of patient information and referrers. For a comprehensive data transfer, the fee varies depending on the platform you transfer from, and can cost over $700. With no money-back guarantee, your practice assumes the financial risk if you decide that PracSuite isn’t right for you.
In-Platform Practice Operations Manual
Policies and procedures are essential for any health practice, but they’re also time-consuming to create. Power Diary is the only practice management system with an in-platform Practice Operations Manual, including more than 100 policies and procedures developed by industry experts. It covers everything your business needs to operate, and you can edit, delete and archive the existing policie and add policies of your own.
When you start with Power Diary, our Practice Operations Manual feature is available to you right away. With PracSuite, there’s no in-platform Practice Operations Manual available.
No risk with our Money-Back Guarantee
Yes, you read that right! Simply start your account now and if at anytime over the next 12 months you think Power Diary isn’t right for you just cancel your account and we’ll refund 100% of any subscription fees you’ve paid.
Still not sure whether to choose
Power Diary or PracSuite?
Here’s a chart where you can make a fair assessment…
|Power Diary vs. PracSuite||Power Diary||PracSuite|
|Free trial||14 day free trial with access to all features including SMS messaging, no credit card required.||No, the only option is to book a demo.|
|Price for 1 practitioner (per week)||$18 ($80/month) |
All prices are rounded up to the nearest $1 and exclude any optional add-ons.
|Price for 3 practitioners (per week)||$37 ($160/month)|
|Price for 7 practitioners (per week)||$74 ($320/month)|
|Price for 15 practitioners (per week)||$148 ($640/month)|
|Price for 30 practitioners (per week)||$286 ($1,240/month)|
|Calendar management||Choose from multiple appointment types with colour coding. Able to set appointment flags to show booking status. Can support multiple locations and flexible recurring availability patterns.|
|SMS & email reminders||Send up to 3 SMS and email reminders per appointment, with flexible sending times. Responses auto-update appointment status within the diary.||Yes, able to send automated SMS and email reminders, responses auto update.|
|2-Way SMS chat||Seamless two-way chat from within the app. Messages are grouped together into conversations for added convenience.||Includes two-way SMS chat with clients.|
|Telehealth||Fully integrated and simple to use. Secure and compliant with all health standards.||Uses third-party platform for Telehealth.|
|Online Forms||Choose from our customisable templates, or create your own from scratch to collect all the information you need before a session – including an electronic signature. Ideal for new client intake forms or telehealth consent forms.||Users create their own templates, pre-built form templates not available.|
|Client management system|
|Treatment notes||Over 100 specialised templates. All are fully customisable; choose multiple choice and tick boxes, note sections, image and body charting with annotation and much more. Unlimited creation and storage of templates. Easily duplicate previous notes, and view full edit history of templates. Offers ability for practitioners to record notes via speech to text, and to view the full edit history for treatment notes.||Offers customisable templates.|
|Online bookings||Online bookings can be made via the portal which can be embedded into your website with code. Appointments automatically update the diary. Clients may cancel and reschedule appointments online.|
|Invoices & payments||Fully integrated invoicing. Able to set calendar alerts flagging new outstanding payments, and alert practitioners of new online booking with clients with outstanding invoices. Also able to block clients from booking until payments are fully settled. Integrates with Xero for invoicing and accounting, Stripe for online payment processing, and Tyro for EFTPOS.||Integrated invoicing, requires Medipass for Medicare (AU) claiming. Does not integrate with Xero or Stripe.|
|Credit card processing||Integrates with Stripe and Tyro. Request and process payments at the time of booking online, during home visits or Telehealth appointments. Clients are also able to pay directly through the client portal.|
|Reports & analytics||Offers 26 different reports.|
|Data import service||Comprehensive data import service free of charge.||Do-it-yourself or, or pay a charge for importing your data, which varies depending on the platform you import from.|
|Practice Operations Manual||This industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.|
*This comparison article reflects information available as of January 2022.
*Pricing with current special offer available until the end of this month.
All prices are in AUD
You can see why Power Diary is trusted by thousands of practitioners.
Try Power Diary for Yourself!
Here’s what Power Diary Clients are Saying…
"Very simple to use. The support has been prompt and helpful. Clear interfaces. Would recommend to any similar business."
Sports Massage & Injury Management Clinic
“Very easy to operate and manage everything with excellent customer support.”
"One of the things I most appreciate about Power Diary is that if I need help, I can rely on a fast, personalised response/dialogue that always solves my problem in an efficient manner."
"Very easy to use. Interfaces with Xero, and Medicare and MailChimp. So convenient to use from an iPhone or iPad too!"
Dietitian & Nutritionist,
"It's been the best program to use. I have a colleague in another practice who wishes they were on it, as it makes life a whole lot easier. Especially when it comes to the messaging service."
Principal Clinical Psychologist
Psi Balance Psychology
"Using PowerDiary has allowed me to decrease the time spent on writing client notes, creating practice reports as well as reducing the amount of paper I use in my business. I love how I can log in from my computer or tablet, allowing me to keep my documentation in my mobile business up to date."
Leesa Musarra, Occupational Therapist
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