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SimplePractice vs. Power Diary

Deciding on the best practice management system for you is an important decision. SimplePractice and Power Diary are both great options, but there are some notable differences which really separate them.

What’s the difference between
SimplePractice and Power Diary?

The short version is that Power Diary offers more features at a much lower price. If better client communications and a waitlist feature are important to your practice, then Power Diary is the best choice for you.

We’ll explain exactly how below, or start a free trial to see for yourself…

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Why should you choose Power Diary?


We’ll Support Your Growth with Cost Savings

Running a business can be costly, especially when you experience growth. We aim to support your success by keeping our prices as low as possible, without sacrificing the standards of our system and support. Thanks to our large customer base, we are able to do this!

Comparing Power Diary with SimplePractice, you’ll see that, for an account with similar functionalities, Power Diary is significantly cheaper, especially when you need 3 or more calendars. All of our accounts include online appointment booking, customizable note templates, electronic claims, SMS messaging, and much more, unlike SimplePractice’s ‘Essential’ account. See our price comparison below.


More Than Just Appointment Reminders

Automated appointment reminders can have a huge impact on the number of no-shows your practice experiences, so it’s not surprising that both Power Diary and SimplePractice offer this as a feature.

Whilst SimplePractice offers SMS, voice, and one-way email appointment reminders, Power Diary’s advanced SMS and email reminders not only remind clients of their appointments but also process the responses received, whether that means confirming, canceling or rescheduling an appointment. Our color-coding system shows you at a glance, which clients have confirmed and which might need further chasing up.


Minimise Manual Outreach With Our Waitlist Feature

Every practice experiences cancellations, often at short notice, which can result in an unwelcome financial loss. This shouldn’t impact your day with the need for time-consuming manual outreach to fill the appointment.

With Power Diary’s unique Waitlist feature, you no longer have to spend time filling these gaps. After just a few clicks, an SMS message will be sent directly to a group of clients on your waiting list. Simply select recipients based on criteria such as current length of wait, preferred clinician, availability and more. You’ll often be able to fill the slot within minutes!


Stay On Top of Outstanding Payments

Tracking and keeping on top of outstanding payments can be very frustrating, so we aim to make the process as painless as possible.

Both Power Diary and SimplePractice enable you to resend outstanding invoices via the app (soon via Power Diary’s Client Portal too), but only Power Diary enables you to combine multiple invoices into one statement, creating easy viewing for clients with multiple invoices outstanding; a feature recently removed by SimplePractice!

We want to help you get paid for your hard work!


Advanced SMS and Email Functionality

Communication is very important when running a health practice, which is why HIPAA compliant SMS and email are offered by both Power Diary and SimplePractice. But there’s one big difference.

Although SimplePractice offers two-way SMS messaging, the client needs to be logged into their portal for the two-way functionality to flow. If not logged in, the message will arrive as an email notification, quickly causing conversations to become messy and disjointed.

Power Diary provides a seamless two-way messaging (via the SMS panel of the app), regardless of whether the recipient is logged in. No switching between apps, windows or tabs required; remaining convenient for all. Power Diary also facilitates communication with other healthcare providers and third parties too.

You can also take advantage of Power Diary’s bulk messaging functionality to efficiently enhance your marketing efforts, and develop client relationships further. Eg. you can notify clients of holiday hours or upcoming promotions, and send newsletters.


Free Data Import Service

Concerned about losing your data during import, or importing it incorrectly? You needn’t worry, as our experienced data import specialists are on hand to help.

Whilst SimplePractice will guide you through the import process, Power Diary’s experienced team will actually manage the import for you, as soon as you upload the data exported from your previous system. This ensures that everything is imported exactly how it should be. The process is totally stress and hassle-free, leaving you ready to start using your new system.

No risk with our Money-Back Guarantee

Yes, you read that right! Simply start your account now and if at anytime over the next 12 months you think Power Diary isn’t right for you just cancel your account and we’ll refund 100% of any subscription fees you’ve paid.

Still not sure whether to choose
Power Diary or SimplePractice?

Here’s a chart where you can make a fair assessment…

Power Diary vs. SimplePracticePower DiarySimplePractice
Free trial
Price for 1 calendar (per week)$10 $5*$9 ($39/month) – Essential*
$14 (£59/month) – Professional*
’Essential’ does not include client online appointment booking, customizable note templates, electronic claims, two-way messaging and more
Price for 3 calendars (per week)$16 $8*$32 ($137/month)
Price for 7 calendars (per week)$26 $13*$68 ($293/month)
Price for 15 calendars (per week)$42 $21*$140 ($605/month)
Price for 30 calendars (per week)$60 $30*$275 ($1,190/month)
Calendar managementColor coded appointment types for easy reference. Shows when an appointment is pending, confirmed, cancelled, arrived and more.Color coded only for past and future appointments. Does not allow for customized views of different practitioner groups. Limited appointment flags (no show, cancelled, late cancellation)
SMS & email reminders
Limited – no auto-updating of appointment statuses
2-Way SMS chatClients must remain logged in for conversations to continue via SMS, otherwise, messages are delivered in email form
TelehealthIncluded with every account for no added charge. Fully integrated and compliant with all health standards (including HIPAA). End-to-end encryption with peer-to-peer connections.Yes, but only available with the Professional plan, and incurs an additional monthly cost of $10/month per clinician. Add-on not possible with the Essential account.
Online FormsFully customisable templates, sent via SMS or email. Clients easily complete and return forms from any device, with clinicians receiving a completion notification. Ideal for client intake forms or for gaining telehealth consent. Add your clinic’s logo for extra professionalism.No, there are form templates available, but clients are unable to easily complete them online and return to the practice.
Client management system
Treatment notesOver 100 specialised, fully customizable templates. Set up as many templates as you need for different types of requirements (eg initial assessment, standard consultation, follow up, etc). Plus, easily duplicate previous notes.Dozens available but with limited customizations compared with Power Diary (eg no image and body charting available for annotation). Clinicians are unable to view entire note edit history.
Online bookingsOnline bookings automatically update your diary. Online booking portal can be branded with a logo, header image, and brand colors.Yes, but limited ability to put restrictions on days/times clients can book. Clinicians must also review booking requests, meaning that clients cannot pay online at the time of booking. Booking portal is not customizable with clinic branding.
Invoices & payments
Credit card processingPayments can be required and processed at the time of booking onlineAble to enrol clients in AutoPay for automatic payment collection. Clients can pay via the client portal.
Reports & analyticsSystem, Financial and Client reports and analyticsYes, but very limited report options
Money-back guarantee
Data import serviceComprehensive data import serviceGuided data import service

*Pricing with current special offer available until the end of this month.
All prices are in USD

You can see why Power Diary is trusted by thousands of practitioners.

Try Power Diary for Yourself!

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Here’s what Power Diary Clients are Saying…

“I’ve used a number of different practice management systems and there’s no doubt that Power Diary is best in class.”

Dr. Ryan Kaplan Clinical Psychologist
Be Psychology and Mental Health

"Great easy booking system - love that I can do reports, store patient notes, send emails, invoices and write letters. Has made my business seamless!"

Sarah Sealey,
Amity Physio Pilates

"Really efficient planning and invoicing. The reminder emails and text messages have been reliable. I have been thoroughly impressed with Power Diary!"

Lauren Darsie,
Childspace Paediatric Physiotherapy

"My clients love making appointments through our Client Portal… some wake up with pain in the middle of the night, and they grab their iPad or Tablet and book a time that suits them!"

Tony Logan-Stevens,
Remedial Massage Therapist,
Hands from Heaven

"Helps me get organised and make my appointments for the week. I can easily visually see who is still owing payments and also it creates space for me to add extra things. Your help desk is amazing. Thank you!"

Sophie Egan,
Sophie EGAN Speech Pathology Clinic

"My business could not function without Power Diary. It enables our staff to work from anywhere. Love that we can customise the program to suit our business."

Margaret Asimus,
Skin and Wound Care Consultancy

Happy customers are our lifeblood. We’d love you to join us.

Still need a hand deciding?

The Power Diary support team is ready to help!
You can contact us through email, online chat, or access our knowledge base.

Or checkout more information here:


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