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Splose vs. Power Diary

Finding the best practice management system to meet the unique needs of your practice can be complicated. Splose and Power Diary both offer great features and functionalities, but there are some differences you should know about.

What’s the difference between
Splose and Power Diary?

If bulk and two-way SMS communication, 1-on-1 emails with clients and a robust, embedded client portal are vital to your practice, not to mention competitive pricing with no extra fees for data, then Power Diary is the best choice for you. Particularly if you need custom online availability for multiple practitioners.

Below we’ve explored the main differences between the two systems, to help you make an informed decision.

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See Why Health Practices Love Power Diary

Based on 500+ reviews on

I’ve used a number of different practice management systems and there’s no doubt that Power Diary is best in class.

Dr. Ryan Kaplan, Clinical Psychologist
Be Psychology and Mental Health

It's been the best program to use. It makes life a whole lot easier. Especially when it comes to the...

Raymond Inkpen,
Principal Clinical Psychologist
Psi Balance Psychology

Absolutely love Power Diary! It’s simple to use and makes my life easy. Cannot recommend this enough to allied health...

Alison Wheatley,
Byford Physiotherapy

Why should you choose Power Diary?


Power Diary Simply Costs Less

We understand that for most business purchases, price is a significant factor, and at Power Diary we’re working to support your growth by keeping our prices as low as possible while still providing you the best possible system.

Both Power Diary and Splose have similar pricing models, including a fixed base cost for the system and an additional charge for SMS. What you’ll find when you compare our pricing per practitioner however, is that Power Diary costs significantly less than Splose for practices with four or more providers, especially with our current offer of 50% off for your first 6 months.

To demonstrate the potential cost-saving, see below for a detailed comparison of costs associated with both systems. From these comparisons, you’ll see that Power Diary is actually substantially cheaper, particularly when more calendars are required.

In addition to our competitive per practitioner pricing, Power Diary never charges you extra to process insurance claims. Splose uses a third-party service, Medipass, to process Medicare, DVA and HICAPS claims, with additional charges paid separately based on the number of claims your practice processes in a month.


No Extra Fees for Data Imports and Storage

At Power Diary, we know it can be stressful for practices to import their data into a new system. That’s why we offer a totally free, comprehensive, and fast data import facilitated by our experienced in-house data experts. We get that it’s important to make the move to Power Diary as simple and easy as possible.

Splose does offer data import service, but a $100 fee is required that will then be applied as a credit to your account. And with no money-back guarantee, your practice assumes the financial risk if you decide that Splose isn’t right for you.

In addition to our data import service and competitive pricing per practitioner, with Power Diary, you’ll never pay additional fees for data storage, no matter how many records you have.

In contrast, Splose charges additional fees if your data exceeds the 50GB limit included with their base subscription rate.


Two-Way SMS, Bulk SMS and Email Communication

Good communication can drastically improve the running of a practice, be it with clients, colleagues or other healthcare providers. Although both Splose and Power Diary support email and SMS messaging, only Power Diary gives you seamless two-way conversations with clients, all from within the app.

While Splose has SMS and email capability, it’s only one-way and doesn’t support bulk SMS for communications such as promotions or updating clients about a change of address or operating hours.


Reduce No-Shows with Client Portal Capabilities

Power Diary’s robust client portal experience allows clients not only to book appointments, but also to cancel and reschedule entirely online, managing their own appointments at their convenience. The ability to quickly and easily reschedule appointments when needed helps you to provide exceptional customer service, increase client satisfaction, and reduce the financial impact of clients who cancel without rescheduling.

Power Diary also provides an unparalleled client portal experience with various customisations to make you stand out from the crowd. These include adding a logo, a header image, brand colours, appointment instructions, booking rules, a cancellation policy, and much more. You can even set custom availability for online bookings!

Splose, however, doesn’t offer a client portal that can be embedded on your website, and lacks the functionality to set custom online availability, and for clients to cancel and reschedule online.


Secure, In-Platform Telehealth Functionality

Both Splose and Power Diary offer Telehealth, allowing practitioners the ability to meet with clients online. With Splose, Telehealth is supported by a third-party platform, while Power Diary offers a native, simple to use in-platform experience that is secure and doesn’t involve third parties.

For security reasons, Power Diary believes that third-party access to your data should always be minimised. That’s why our Telehealth system is built to create a direct, peer-to-peer connection between you and your client, which is end-to-end encrypted to offer the highest levels of security, whilst also being incredibly simple to use.


100% Money-Back Guarantee

Unlike Splose, Power Diary offers a unique 100% money-back guarantee. Customer satisfaction is a top priority, so if you decide that Power Diary’s not right for you at any time within the first 12 months, just let us know and we’ll refund 100% of your subscription fees (including SMS charges!) – no strings attached.


Video Tutorials

Switching to a new practice management system can be exciting; new features and functionalities that you can’t wait to get started with! This feeling can soon turn to frustration if things aren’t as straightforward to use as expected, especially if you don’t have the support you need.

At Power Diary, we want you to have confidence not only in our software, but also in the continuous support and guidance you’ll receive for the duration of your time with us. We have our expert support team on hand via email or live-chat to answer any questions you have, plus our Video Tutorials and Knowledge Base, filled with help articles to guide you through every feature and function we offer. These articles are continuously refreshed to ensure that you have the most up-to-date information possible.

Like Power Diary, Splose provides live chat support for existing customers and an article database with tutorials. However, Splose doesn’t offer video tutorials on their website or on their YouTube channel.

No risk with our Money-Back Guarantee

Yes, you read that right! Simply start your account now and if at anytime over the next 12 months you think Power Diary isn’t right for you just cancel your account and we’ll refund 100% of any subscription fees you’ve paid.

Still not sure whether to choose
Power Diary or Splose?

Here’s a chart where you can make a fair assessment…

Power Diary vs. SplosePower DiarySplose
Free trial14 day free trial with access to all features including SMS messaging, no credit card required14 day free trial with access to all features, requires credit card
Price for 1 calendar (per week)$12 $6*$5.77 ($25/month) this price doesn’t include fees for claims processed through Medipass, or additional charges that apply if your practice requires more than 50GB of data storage
Price for 3 calendars (per week)$20 $10*$17.31 ($75/month)

Price for 7 calendars (per week)$32 $16*$40.38 ($175/month)

Price for 15 calendars (per week)$50 $25*$86.54 ($375/month)
Price for 30 calendars (per week)$72 $36*$173.07 ($750/month)
Calendar managementChoose from multiple appointment types with colour coding. Able to set appointment flags to show booking status. Can support multiple locations and flexible recurring roster patterns.
SMS & email remindersSend up to 3 SMS and email reminders per appointment, with flexible sending times. Responses auto-update appointment status within the diary.Yes, able to send automated SMS and email reminders.
2-Way SMS chatSeamless two-way chat from within the app. Messages are grouped together into conversations for added convenience.All SMS communication with clients is one-way.
TelehealthFully integrated and simple to use. Secure and compliant with all health standards.Uses third-party platform for Telehealth.
Online Forms LibraryChoose from our customisable templates, or create your own from scratch to collect all the information you need before a session – including an electronic signature. Ideal for new client intake forms or telehealth consent forms.Provides instruction on how to create form templates.
Client management system
Treatment notesOver 100 specialised templates. All are fully customisable; choose multiple choice and tick boxes, note sections, image and body charting with annotation and much more. Unlimited creation and storage of templates. Easily duplicate previous notes, and view full edit history of templates. Offers ability for practitioners to record notes via speech to text, and to view the full edit history for treatment notes.Offers a default, pre-prepared template that you can customise and save; choose multiple choice and tick boxes, note sections, image and body charting with annotation, creation of your own templates, and duplication of previous notes.
Online bookingsOnline bookings can be made via the portal which can be embedded into your website with code. Appointments automatically update the diary. Clients may cancel and reschedule appointments online.
Online bookings are possible through a booking link, but bookings cannot be managed by clients.
Invoices & paymentsFully integrated invoicing. Able to set calendar alerts flagging new outstanding payments, and alert practitioners of new online booking with clients with outstanding invoices. Also able to block clients from booking until payments are fully settled. Integrates with Xero for invoicing and accounting, Stripe for online payment processing, and Tyro for EFTPOS.Integrated invoicing, record full or partial payment, combine multiple invoices, invoice multiple clients, generate aged receivable reports, send invoices. Integrates with Xero and Stripe, but no integration with Tyro.
Credit card processingIntegrates with Stripe. Request and process payments at the time of booking online, during home visits or Telehealth appointments. Clients are also able to pay directly through the client portal.Able to accept payments with Stripe integration.
Reports & analyticsOffers 26 different reports.Offers 16 reports.
Money-back guarantee
Data import serviceComprehensive data import service free of charge.Do-it-yourself with the Splose import step-by-step guide, or pay a $100 plus GST charge for importing your data, which is then applied as an account credit.
Practice Operations ManualThis industry-first feature provides a core set of policies and procedures that are ready to use and easily adapted to your practice.

*Pricing with current special offer available until the end of this month.
All prices are in AUD

You can see why Power Diary is trusted by thousands of practitioners.

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Here’s what Power Diary Clients are Saying…

"Using PowerDiary has allowed me to decrease the time spent on writing client notes, creating practice reports as well as reducing the amount of paper I use in my business. I love how I can log in from my computer or tablet, allowing me to keep my documentation in my mobile business up to date."

Leesa Musarra, Occupational Therapist
Therapy Solutions

“The most value for money asset in my massage business. Online booking, bulk email and automatic appt reminders are just a few of the great features.”

Julanne Rafter,
Remedial Massage Therapist,
Sol Bodyworks Remedial Massage

"Very simple to use. The support has been prompt and helpful. Clear interfaces. Would recommend to any similar business."

Antony Choice,
Sports Massage & Injury Management Clinic

"It's been the best program to use. I have a colleague in another practice who wishes they were on it, as it makes life a whole lot easier. Especially when it comes to the messaging service."

Raymond Inkpen,
Principal Clinical Psychologist
Psi Balance Psychology

"Very easy to use. Interfaces with Xero, and Medicare and MailChimp. So convenient to use from an iPhone or iPad too!"

Amanda Mannes,
Dietitian & Nutritionist,
Accept Health

"Great easy booking system - love that I can do reports, store patient notes, send emails, invoices and write letters. Has made my business seamless!"

Sarah Sealey,
Amity Physio Pilates

Happy customers are our lifeblood. We’d love you to join us.

Still need a hand deciding?

The Power Diary support team is ready to help!
You can contact us through email, online chat, or access our knowledge base.

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