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How to Write a Great Referral Feedback Letter

'Do you know what we like the most about your clinic?'
The unknown voice came from behind me in a crowded room of GPs and Practice Managers. My ego instantly generated a list of possible answers… effective treatments, awesome team of clinicians, patient’s love us…
'It’s your short letters’, came the answer, putting a quick end to my flight of fancy.
Here, Damien explains how to use referral feedback letters to grow your clinic.

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How to Address (and Prevent) Employee Burnout in Your Mental Health Practice

Burnout rates among mental health professionals are at an all-time high. If you can prevent it from happening, you can protect the wellbeing of your employee and the productivity of your practice. Here is how to recognise burnout!

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How to Write a Private Practice Business Plan

A business plan is an essential strategic discipline for both new and established practice owners. If you put the effort into researching and planning upfront, you are setting yourself and your practice up for success, and it all starts with a rock-solid business plan.

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How Long Does a Medicare Claim Take to Process in the US

If you’re asking “How long does a Medicare claim take?”, there are a number of factors that can influence the reimbursement timeline and reduce the pay-out times as much as possible. Learn what affects processing times and how to avoid delays.

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A Guide to Effective Podiatry Practice Management

Managing a podiatry practice is completely different from working in one, there are so many areas that require your attention. In the end, effective podiatry management is simple and covering the basics will ensure that your podiatry practice continues to grow and improve.

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Power Diary Updates, July 2020

It’s been a while since we posted an official update of new developments on the Power Diary system, only because we’ve been too busy actually doing the updates! In the last 6 months our team brought some significant new features and many more smaller improvements.

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How to Deal with Angry or Difficult Clients

Statistics show that COVID-19 has led to a spike in anger levels across the world. You may have even noticed this in your clients. As a healthcare practice owner, you need to equip yourself and your team to deal with angry clients and make it easier for them to engage productively.

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4 Ways to Make Your Practice More Productive (and Less Stressful!)

To boost medical practice productivity without running your staff into the ground, you need to start working smarter, not harder. Technology can do a lot in this area, as can learning to outsource and delegate. Learn more here.

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How to Implement Patient Satisfaction Surveys

Happy clients lead to better outcomes and more successful practice, and one of the best tools to ensure that you’re giving your clients what they want is through patient satisfaction surveys. Follow the four steps we’ve outlined to ensure that you ask the right questions and get insightful answers.

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What Does Medicare Cover for Home Health Care in the US?

The volume of information on the internet can quickly become confusing and overwhelming if you want to know "What does Medicare cover for home health care in America?" Find the answers to all of your questions here.

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How Does Medicare Bulk Billing Work?

As a practice owner in Australia, one of the decisions you’ll make is whether to offer bulk billing, private billing, or a mix of the two. It’s important to have a good understanding of how Medicare bulk billing works, here are some of the factors to consider before making a decision.

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Power Diary Recognised as an Endorsed Partner by the Australian Physiotherapy Association

As an official APA Endorsed Partner, you can have added confidence in Power Diary knowing that it has been rigorously tested, evaluated, and approved by a panel of APA-appointed physiotherapists.

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SWOT Analysis - The Strategic Way to Grow Your Business

A SWOT analysis is truly one of the most useful tools for taking your health practice to a whole new level, either you are a startup or established business. In this article, Cathy Love from Nacre Consulting shows us how to perform it and helps you identify your priorities.

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3 Tips to Prepare Your Patients for Their Telehealth Appointment

If you’ve done the hard work of setting up telehealth for your practice, you may be wondering what’s next. We’ve collected our top tips for a telehealth appointment to ensure your client is fully prepared for the session.

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12 Practice Management Processes to Automate

Automation and strong systems make the world of difference, not just for business growth but also personally, freeing up headspace so you can start working on your business rather than in it. Here are some practice management processes to automate.

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Why Your Physical Therapy Practice Should Implement Patient Satisfaction Surveys

Patient satisfaction goes hand in hand with patient retention, but if you don’t measure your client's satisfaction, how do you know whether you need to improve? Learn how surveys can help boost the patient experience in your practice.

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