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How to Write a Great Referral Feedback Letter

'Do you know what we like the most about your clinic?'
The unknown voice came from behind me in a crowded room of GPs and Practice Managers. My ego instantly generated a list of possible answers… effective treatments, awesome team of clinicians, patient’s love us…
'It’s your short letters’, came the answer, putting a quick end to my flight of fancy.
Here, Damien explains how to use referral feedback letters to grow your clinic.

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How to Get the Best from Your Healthcare Staff

Paying higher salaries won't always result in higher productivity, especially if you don't take a holistic approach to looking after your staff. Here are six things you can work on to get the best from your healthcare staff.

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Billing Cheat Sheet for Podiatry in 2021

Managing a podiatry practice isn’t an easy undertaking. From the day-to-day challenges of keeping your practice running to thinking of new marketing strategies to integrate into your current operations. One of the areas that you can’t afford to overlook is billing. Accurate billing is essential and ensuring that you fulfill your country’s requirements.

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Release Notes: August 2021

Our latest updates include Medicare integration, Client Portal improvement, supporting international characters, plus many more improvements!

Find out what's new, improved and fixed here...

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Release Notes: July 2021

The latest Power Diary updates include session pack improvements, more work on the Australian Medicare integration, plus many smaller improvements.

Find out what's new, improved and fixed here...

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9 Ways to Brighten Up Your Waiting Room

Is your waiting room looking a little tired, but you’re not sure where to start? Give your practice a tune-up with our nine pointers that will inspire you to brighten up your waiting room, without the need for expensive purchases.

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Release Notes: September 2021

Our latest updates include the Medicare Essential Updates, report improvements, increased consistencies in PDFs, improvements to the Xero integration and more.

Find out what's new, improved and fixed here...

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Best Healthcare Podcasts (Updated for 2021!)

A great way to keep abreast of trends and inspired it by listening to podcasts. It is an easy and convenient way to keep up to date with the newest information.

Here are the best healthcare podcasts for 2021.

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Telehealth for Mental Health Professionals

Telehealth is vital to adapting your mental health practice to meet the demands of the world, and a great tool for growing your business. We’re sharing tips to make your practice as connected as possible, while keeping you and your patients safe.

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10 Unique Ways to Attract Top Talent: Find the Best Practitioners to Work for You

Looking to expand your practice? it can be difficult to source the best practitioners to suit the needs of your business. We’re sharing effective ways to up your recruitment game and attract top talent.

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Release Notes: June 2021

The latest Power Diary updates include many usability enhancements as well as more work on the Medicare and Tyro integrations.

Find out what's new, improved and fixed here...

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Physician Referral Marketing - A Strategic Approach

An established network of referral relationships can keep your business growing, so you can focus on your practice rather than filling appointments. Here is how to set up a long-term relationships with referrers.

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7 Challenges Facing Physical Therapists in 2021

Keeping a physical therapy practice afloat has taken on new meaning in the wake of COVID-19. If you’re a physical therapist and feeling stressed or concerned about the health of your practice, you’re not alone. Here is how to face this year's challenges.

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Navigating Australian Medicare Claims in 2021

If you’ve been struggling with how best to integrate Medicare into your practice, you will find the answers to your Medicare claims questions here. At Power Diary, we aim to take the stress out of the claims process and answering your Medicare claims questions, so you can focus on the most important aspects of your business such as finding and servicing your clients.

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Give Your Practice a Health Check-Up: 8 Performance Metrics to Measure Your Practice's Success

Our 8 metrics for practice success will show you exactly how healthy your practice really is, and what you need to work on to make your practice a standout experience for clients. Take our Healthy Practice Quiz at regular intervals throughout the year to measure the health of your practice.

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Use Reports to Find Golden Opportunities: With 7 Reports to Improve Your Practice

Your records hold the key to improved management of your practice! We’re sharing ideas for reports that will focus your communications efforts and help fill your calendar. Read on and start running these essential reports today.

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