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Practice Management Tips
How to Address Patient Complaints [+ Examples!]
When dealing with complaints, preparation and communication are key. Take the time to detail your process for dealing with complaints, and have templates ready so you can respond quickly and with empathy.
Mistakes to Avoid when Taking Mental Health Notes
Mental health progress notes are an important part of any mental health professional’s workflow. This article discusses some common mistakes when taking mental health notes and offers practical guidance on how to write progress notes more effectively.
How to Develop a Team Conduct Policy for Your Health Practice
Having a Team Conduct Policy is an indispensable tool for private practices. The Team Conduct Policy clearly states the rules, values, goals, ethics, and vision of your practice. Here's our guide to help you get started.
Your Guide on How to Open a Physical Therapy Clinic
Making the switch to practice ownership can feel daunting, but your ambitious goals are within reach with the right strategy. If you’re seriously considering opening a physical therapy clinic and putting in the hard work, this guide is for you!
Create a Quick-Access Key Contacts and Practice Information Resource
You can’t be everywhere to guide employees, but your operations manual can be. It walks staff through the basics of your practice and the how-to of daily operations.
How to Develop a Data and Premises Security Policy for Your Health Practice
Creating your own security policy can be a head-scratcher. As a busy healthcare practitioner, you might feel overwhelmed and even delay getting started. The good news is that we’ll help you do it.
Audiology Software for Office Management
Audiologists and practitioners from around the world use Power Diary to streamline and support their practices, with everything from online bookings and client communication to clinical records and payment collection.
Stop Making These 5 Mistakes in Your Practice (And Do This Instead)
As a healthcare practitioner, you’re juggling many different balls. And when you’re so busy, it could mean that you’re inadvertently doing things that hold your practice back.
15 Tips to Help You Retain Patients [+1 BONUS TIP]
Once you’ve onboarded a patient, it pays to put effort into retention. In fact, losing just one patient can cost thousands in the lifetime of a practice.
Essential Patient Appointment Confirmation Email Templates & Text Templates
Using an appointment confirmation email template or SMS template can help make sure clients are well informed, and can drastically reduce no-shows.
15 Top Power Diary Tips & Tricks [+2 BONUS Features to Make 2023 Your Best Year Yet]
Little things can make a big difference, and our Customer Success Team has some lesser-known tips and tricks to help you do your work even more efficiently.
How to Develop an Effective Administration Policy
Administration policies are the nitty gritty of behind-the-scenes client service. They show the practice's views on client contact and service expectations as well as your commitment to client privacy.