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Practice Management Blog

Release Notes: May 2021

Tracking time and money in Session Packs

Session Packs are a very useful feature you can use when creating new appointments in Power Diary. This month we enhanced their power so they can be used to keep track of many things: the number of sessions a client attended, the total amount of money spent over many sessions, OR the total time of appointments attended. We introduced the concept of Pack Units so that you can build the right type of Session Pack for your practice: choose session, time, or money as the unit for the pack, and define the maximum units in the pack.

Session packs

Medicare Integration Updates

The major updates mandated by Medicare in Australia are progressing as planned. Health clinics in Australia may have been notified about this change via a letter from Medicare like this. This is a major update and we expect to be ready with the development work this month. The mandatory certification and integration testing process will start after that to have our changes approved by Medicare. We expect to be ready well ahead of the March 2022 deadline.

It’s worth mentioning that Power Diary provides a native integration to Medicare and does not go through any third parties. This means that our systems are subject to direct security checks and verification by Medicare in order to be certified. As always, there are no extra charges for processing Medicare & DVA claims through our direct integration.

New Tyro HealthPoint Integration

We’re pleased to say that development work on our Tyro HealthPoint integration in Australia is now done, and it received the final approval from Tyro. We are preparing to open the functionality up to our users soon.

Other Notable Changes

  • 🔥

    New: We’ve added a “Payable By” column in the Invoices & Payments report.

  • 👍

    Improved: Invoice layout with long email addresses.

  • 👍

    Improved: We’ve added a small loading indicator in the top left corner of the calendar indicates when data is being fetched. For customers with many practitioners, this operation takes some time so this indicates that the system is still working to retrieve the information.

  • 👍

    Improved: When a user is processing a payment with Tyro, the system now automatically suggests the correct Tyro Merchant based on the Invoice’s Supplier.

  • 👍

    Improved: Now, when a client is booking an appointment via the Client Portal, their Alert Note is automatically added to the appointment.

  • 👍

    Improved: SMS Notifications are now recorded in the Appointment Log

  • 👍

    Improved: Layout of Invoice Financial Report columns

  • 👍

    Improved: Error handling of Medicare claims with no service

  • 👍

    Improved: Layout of the new calendar selector with lots of groups

  • 👍

    Improved: Validation in the Calendar configuration screen so that Calendar end time is always later than the start time

  • 👍

    Improved: Show client name in user activity log related to Waitlist

  • 👍

    Improved: Show duration time of the service in Sales Report

  • 👍

    Improved: Restrict image attachments to fit page when selecting “Print All” in Session Notes

  • 👍

    Improved: The same set of email address validation rules are now applied to the CC field as the ones in the Client’s profile Email

  • 🛠️

    Fixed: An issue with birth dates showing differently in search results than in the Profile

  • 🛠️

    Fixed: Occasional “Page Unresponsive” error within browser when using Power Diary

  • 🛠️

    Fixed: Medicare Lodgement advice PDF displaying incorrectly and missing service date

  • 🛠️

    Fixed: In Client Communication, the email address and mobile number were not being removed when a Referrer was deleted

  • 🛠️

    Fixed: In the Client Profile, under the Billing Setup are, decimal % discounts were rounding up to a whole number

  • 🛠️

    Fixed: MS Edge did not scroll as expected on the Calendar UI

  • 🛠️

    Fixed: Mobile numbers were not being displayed with spaces in Australia

  • 🛠️

    Fixed: The report table rows can now be adjusted by users

  • 🛠️

    Fixed: A rare case on very slow networks where a payment is logged in Power Diary without it being visible in the Stripe dashboard


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