Compare our plans to choose the right one for your practice.
Starter Plan Solo Practices
Power Plan Solo or Group Practices
Appointment & Calendar Management
Easy Client Appointments Create and manage client appointments for each client session.
1000 Appointments
Unlimited
Group Appointments Create and manage group appointments with multiple participants, a default group service for easy invoicing, group communication and individual reminders.
1000 Appointments
Unlimited
Personal Appointments Create and manage personal appointments, invite colleagues to meetings, and block personal time on the calendar.
✓
✓
Single Practitioner View View one practitioner’s calendar on display.
✓
✓
Multiple Practitioner View View multiple practitioners’ calendars on display side by side.
x
✓
Multiple Locations Add locations to link them to practitioner’s availability, appointments and invoices. Allocate specific colors to each location to customize availability view on the main calendar page.
x
✓
Locations Filter View practitioners’ calendars based on their available locations.
x
✓
Custom Calendar Intervals Display calendar(s) in daily, 5-day or weekly view.
✓
✓
Calendar Groups Organize practitioners in custom groups for calendar display. For example, they can be grouped by profession.
x
✓
Custom Display Order Change the order practitioners are displayed on the main calendar display. For example, you can set these in terms of names, demand, availability, etc.
✓
✓
Availability Finder Tool Easily find practitioner’s availability for manual bookings.
✓
✓
Custom Business Hours Define business hours for calendar display.
✓
✓
Availability Determine and set weekly, bi-weekly or 4-weekly recurring roster/schedule patterns. Set up practitioner rosters/schedules per location, with defined availability for online client bookings.
✓
✓
Availability Exception Rules Use availability overrides to block availability when needed.
✓
✓
Recurring Appointments Easily recur an appointment based on the specified intervals. Edit or delete one, one and the following or all appointments in the series.
✓
✓
Colored Appointments Color-code appointments by their type using custom appointment flags.
Appointment Conflict Alerts A notification alert will signal conflicts between new and existing appointments when setting up a recurring schedule.
✓
✓
Appointment Warnings Switch on individual appointment alerts or configure an ongoing client appointment notification to be displayed on each appointment block.
✓
✓
Private View Mode Switch calendar view to private mode to hide clients’ personal information from appointments on calendar display.
✓
✓
Hide Unattended Appointments Hide cancelled or rescheduled appointments from the calendar display view without deleting them from the records.
✓
✓
Telehealth Lite HIPAA compliant and ISO 27001 certified video conference platform for unlimited one-on-one sessions, with screen sharing functionality.
Provides easy access via client’s unique link, with no additional logins or software downloads. Compatible with mobile and desktop devices that have camera and microphone.
✓
✓
Telehealth Plus+ HIPAA compliant and ISO 27001 certified video conferencing for one-on-one and group sessions. No limit on the number of participants.
Waiting room and tech-check, customizable backgrounds for all participants. Enhanced screen sharing, participant chat and file sharing. Compatible with mobile and desktop devices that have camera and microphone.
Optional – 1¢ per participant minute
Optional – 1¢ per participant minute
Scheduling
Manual Scheduling Designated users can schedule and edit appointments in available and non-available practitioner hours.
✓
✓
Client Bookings through Online Portal Clients can register, book and pay for appointments online. Online cancellations and access to client invoices can be enabled.
✓
✓
Appointment Reminders Send up to 3 automatic SMS or email reminders per each appointment. Send reminders manually and customize automatic reminders per client.
✓
✓
Automatic Confirmations / Cancellations Allow clients to either confirm or cancel their appointments through text messages – automatically updating the appointment status within the system. *Dedicated SMS number required.
✓
✓
Google Calendar Sync Connect your Power Diary calendar with your personal Google Calendar.
✓
✓
Waitlist Place clients on the Waitlist and receive notifications if someone is waiting for an appointment slot you’ve just freed up. Utilize advanced filters and export options to manage your Waitlist effectively. Quickly inform multiple waitlisted clients about new availability.
✓
✓
Room and Resource Bookings Schedule an appointment and reserve a room with various equipment items, all tied to a specific location.
x
✓
Clients
Unlimited Client Profiles Create an unlimited quantity of client profiles for seamless management of appointments, records, and communications.
✓
✓
Unlimited Contact Profiles Create an unlimited number of contact profiles to better manage client appointments, documentation and communication.
✓
✓
Unlimited Referrer Profiles Create an unlimited number of referrer profiles to manage client referrals.
✓
✓
Unlimited Third Party Profiles Create an unlimited number of referrer profiles to manage third-party billing and communication.
✓
✓
Secure Client Messaging: Email Communicate with clients, contacts, referrers and third parties via email. Use the Power Diary mail server or custom SMTP. Automated and manual email messaging. Store client correspondence indefinitely.
Unlimited
Unlimited
Secure Client Messaging: SMS Communicate with clients and contacts via SMS. Automated and manual texts. Store client correspondence indefinitely. Dedicated SMS number is required.
Dedicated number (required) – $4.99 per month
Just 9¢ per SMS sent SMS replies are free to receive 35 SMS credits included for free
Dedicated number (required) – $4.99 per month
Just 9¢ per SMS sent SMS replies are free to receive 35 SMS credits included for free
Document Storage Store digital files, notes, forms and communication records to client profiles.
1000 GB file storage
Unlimited
Client Tasks Set up automated and manual client tasks and assign them to users to be alerted when a task is due.
✓
✓
Billing
Customizable Invoices and Receipts Customizable invoices and receipts. Generate, edit, print or email directly from appointments on the main calendar display.
✓
✓
Superbills Customize your client setup and invoices to create superbills for insurance claims.
✓
✓
Diagnosis Codes (pre-set ICD-10 codes) Use the pre-set ICD-10 diagnosis codes and create custom diagnosis lists to make records of diseases, disorders, symptoms, and other reasons for client encounters, in client profiles and invoices.
✓
✓
Session Packs Use to keep track of the three different metrics: sessions, hours or money, approved for a client by a referral, a pre-paid pack of services, etc.
✓
✓
Integrated Online Payments Power Diary integrates with Stripe, a certified PCI Service Provider – Level 1, which is the highest level of certification available as the Payment Card Industry Data Security Standard.
Integrate for free and process payments for 2.9% + $.80 per successful transaction
Integrate for free and process payments for 2.9% + $.80 per successful transaction
Store and Process Credit Cards Use the Stripe integration to store and process clients’ credit cards securely. Enables online pre-payments, client portal deposits and client portal required payments.
✓
✓
PCI Compliance & Management Power Diary integrates with Stripe, a certified PCI Service Provider – Level 1, which is the highest level of certification available as the Payment Card Industry Data Security Standard.
✓
✓
Documentation
Practice Manual Access over 100 pre-made policies and procedures that you can customize to fit your specific requirements, giving you a comprehensive Practice Manual for your business.
x
✓
Notes and Forms Templates Library Choose from dozens of pre-built clinical and admin note and form templates and use as-is or edit to suit your specific needs.
x
✓
Progress Notes Create, sign and lock notes. Options to email or print notes.
✓
✓
Paperless Intake Forms Gather client information and digital signatures through online forms that automatically save to their profiles. Automatically populate client data with linked profile fields.
✓
✓
Ready to Use Communication Templates Use ready-made communication templates for SMS, email and letters. Edit and customize for your needs. Embed images, links, online forms, documents to share with clients.
✓
✓
Customizable Communication Templates Design your own custom templates for various types of communication. Include images, links, online forms, and documents to share with your clients.
✓
✓
File Uploads Upload digital files and scanned documents directly to client profiles for record-keeping. Sort these files into categories for effortless retrieval and viewing.
1000 GB file storage
Unlimited
Account
ISO 27001 Certified ISO 27001 is a globally recognized standard for information security management. Power Diary’s ISO 27001 certification indicates that we have put stringent security protocols in place to safeguard against unauthorized access, data theft, and information corruption.
✓
✓
HIPAA Compliant Power Diary is HIPPA compliant which means that the company has implemented policies and procedures to ensure the privacy, confidentiality, integrity, and availability of protected health information.
✓
✓
CCPA Compliant California state law that gives California residents the right to know what personal information is being collected about them and the right to request that it be deleted. Being CCPA compliant means that Power Diary has implemented measures to protect the privacy of the personal information of California residents.
✓
✓
User Profiles Create a user profile for each person with access to Power Diary, including practitioners, billers, schedulers, supervisors and practice managers.
One free administrative user profile
Unlimited free administrative user profiles
2FA Enable two-factor authentication for even more secure user access to Power Diary.
✓
✓
Custom Levels of User Access to Account Data and Features Select available features for each user profile to define the level of user access to client data and files, and other account features, such as billing, reporting, client communication and data export.
One user profile with full access to available features
✓
Practitioner Calendars Add a calendar for each practitioner who provides services to clients.
One practitioner calendar
Add Practitioners $19/per month per additional practitioner – Standard Price $9.50*/per month per additional practitioner with Discount 50% off for the first six months!
Free Marketing Tools Seamlessly integrate with Mailchimp and utilize Power Diary’s built-in Bulk Send functionality. Also, enjoy early access to Power Diary’s webinars.
✓
✓
Extensive Account Reports Generate account activity, client, financial and system reports, with the ability to customize the output.
✓
✓
Data Export Export your account data at any time. The exported data will be organized in CSV files and ZIP folders with the digital files and scanned documents. User access to database export can be restricted.
✓
✓
User Activity Tracking All user activity is automatically recorded and can be audited at any time.
✓
✓
Client List Import Complimentary one-time import of existing client lists, tailored to your needs and schedule.
✓
✓
Comprehensive Data Import Complimentary comprehensive one-time import of your database from other systems, tailored to your specific needs and schedule.
x
✓
24/7 Live Customer Support Free ongoing customer support provided by a dedicated international team around the clock
24/7 chat or email support
24/7 chat, email or video support
Video Tutorials and Knowledge Base Articles Use our extensive knowledge base of written and video tutorials to learn about Power Diary anytime.
✓
✓
Integrations
Xero Integration Power Diary integrates with Xero for even more advanced accounting purposes.
✓
✓
Physitrack Integration Power Diary integrates with Physitrack, making it much easier to use both systems to provide excellent physiotherapy services.
✓
✓
Mailchimp Integration Power Diary integrates with MailChimp allowing you to export your clients, contacts and referrers into lists within MailChimp so that you can use pre-built templates to send beautiful emails to your clients (as well as contacts and referrers). MailChimp allows you to automate emails, send marketing campaigns and more.
✓
✓
END OF YEAR SPECIAL! PAY NOTHING UNTIL FEBRUARY 2024!
Start before the end of December 2023 to pay nothing until February 2024. Then receive 50% off for the next 6 months! (Only pay for optional add-ons.)
Yes, you read that right! Simply start your account now and if at anytime over the next 12 months you think Power Diary isn’t right for you just cancel your account and we’ll refund 100% of any subscription fees you’ve paid.
Setting up and importing your data is easy
Moving from another system? Don’t worry – we can import your existing data from most software systems. Our customer support team regularly gets rave reviews and we’ll do everything we can to make your transition to Power Diary quick and smooth.
If you decide to continue with Power Diary and convert your trial before your trial period expires,
you’ll still get this time for free.
Which plan should I choose?
Our pricing is structured around the number of practitioners within your practice, where a practitioner is defined as an individual who schedules appointments with clients. The Starter Plan includes one practitioner or administrative staff member as a user. In contrast, our Power Plans allow administrative staff to be added as users without any additional charges, and you can include as many administrative users as you need.
Example 1: Sarah operates a health practice consisting of 10 individuals. Seven of these individuals, including Sarah, are practitioners who see clients. The remaining three are administrative staff. Sarah selects the “Group Power Plan” for her practice. There are no additional charges for her administrative staff.
Based on her current practice size (7 practitioners) and being within the first six months of using Power Diary, Sarah’s cost would be $81.50 per month. This cost is calculated as $49 for the first practitioner plus $9.50 for each additional practitioner (6 x $9.50 = $57) during the introductory discount period. After the end of her six-month special offer period, her cost would be $163 per month.
If Sarah brings on more practitioners, the cost remains the same for the plan, which includes the first practitioner, and each additional practitioner is set at $19 per month (or $9.50 per month during the introductory discount period).
Example 2: Matthew is embarking on his health practice journey. Initially, he is the sole practitioner, although his partner may assist with administrative tasks. He opts for the “Starter Plan”, which perfectly fits his needs as a sole practitioner. There are no extra charges if his partner requires a user account to assist with administration.
What fees might I be charged?
Subscription: Your subscription fee is based on your plan, and your plan is based on the number of practitioners active in your account. Eg. If you have 3 practitioners, you’ll need the “LIGHT” plan. The fees shown for this are the total weekly fees (not per practitioner).
Optional Add-Ons: SMS Sending: You’ll be charged for any text messages (SMS’s) you have used at the end of each monthly billing cycle. The SMS rate is shown above and this is based on the standard maximum SMS length of 160 characters. SMS messages that are longer than this can be sent but will be split into multiple messages for sending and then rejoined for the recipient (this is done by the telecommunications companies and is outside of our control). The SMS rate shown above is for each SMS of up to 160 characters. See more information about SMS charges here. All emails, including appointment reminders, are free.
Dedicated SMS Number (United States and Canada Only): Businesses in the US and Canada are required to have a dedicated SMS number to send SMS messages. See more information about Dedicated SMS Numbers here.
Stripe: Power Diary integrates with Stripe allowing you to process credit cards online. Processing Fees are deducted by Stripe on a per-transaction basis and include a Connect fee.
Billing: All fees (subscription and optional add-ons) are processed automatically each month and a receipt is available from within your account.
How is the billing done?
Billing is done on a monthly basis. We calculate the monthly price of your plan – i.e. your weekly
amount x 52 / 12 – and this is billed for the month ahead. Any SMS fees incurred for the previous
month are added to your bill.
Your billing won’t start until after your free trial time – even if you convert to a paid account
part-way through your trial time. For example…
Jane starts a free trial on the 10th of the month;
On the 12th, she decides she loves Power Diary and converts her trial to a paid account;
Based on the number of practitioners her practice has, her plan is $16 a
week;
The monthly fee is: $16 x 52 / 12 = $69.33;
Even though she starts on the 12th, she is not billed until the 24th – the date her trial
expires;
On the 24th, she is billed $69.33;
The next month, she is billed $69.33
+ any SMS fees she used during the last month.
Am I locked into a contract?
Absolutely not! We don’t believe in locking people into contracts. You can increase, decrease
or close your account at anytime. In fact we even have a 100% Money Back Guarantee should you
decide Power Diary is not the right fit you anytime during your 12 months with us.
Is support really free?
Yes, all Power Diary support is free. Our friendly Support team can help you via email, phone
or live chat. You can also access our Helpdesk
Articles or view our Video
Tutorials.
I’ve decided to use Power Diary – how do I sign up?
Simply login to your
Trial Account (or create
one if you haven’t already). Once you’ve logged in, click ‘Convert
Account’ and enter your credit card details. That’s it – you’re good to go!
We accept Visa or Mastercard (Credit or Debit).
Are there any system requirements?
Power Diary is cloud based meaning that you don’t need to download or install any software.
Everything runs securely from your internet browser. You can access Power Diary from your
desktop, laptop, tablet or smart phone, and it’s compatible with everything – Windows, Mac,
iOS and Android.
To access Power Diary you’ll require an internet connection and we recommend keeping your
internet browser updated for an optimal experience.
What is the difference between a Practitioner and a User?
A Practitioner is someone that has appointments with clients i.e. a Psychologist or
Physiotherapist. A User is someone who has access to your Power Diary account, but does not
have appointments i.e Receptionist, Book Keeper etc.
Can I get my data if I close my business or decide to leave Power
Diary?
Yes, you can export your data within minutes at any time.
