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How to Write a Great Referral Feedback Letter

'Do you know what we like the most about your clinic?'
The unknown voice came from behind me in a crowded room of GPs and Practice Managers. My ego instantly generated a list of possible answers… effective treatments, awesome team of clinicians, patient’s love us…
'It’s your short letters’, came the answer, putting a quick end to my flight of fancy.
Here, Damien explains how to use referral feedback letters to grow your clinic.

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How Long Does a Medicare Claim Take to Process in the US

If you’re asking “How long does a Medicare claim take?”, there are a number of factors that can influence the reimbursement timeline and reduce the pay-out times as much as possible. Learn what affects processing times and how to avoid delays.

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A Guide to Effective Podiatry Practice Management

Managing a podiatry practice is completely different from working in one, there are so many areas that require your attention. In the end, effective podiatry management is simple and covering the basics will ensure that your podiatry practice continues to grow and improve.

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Power Diary Updates, July 2020

It’s been a while since we posted an official update of new developments on the Power Diary system, only because we’ve been too busy actually doing the updates! In the last 6 months our team brought some significant new features and many more smaller improvements.

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How To Create a Massage Therapy Invoice

Financial management can be one of the hardest aspects of being a massage therapist. Whether you’re using a manual system or practice management software to generate invoices, you need to know exactly how to create a massage therapy invoice.

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12 Benefits of SMS Appointment Reminders + Templates

SMS appointment reminders are highly effective, they improve the number of on-time arrivals and kept appointments. But of course, the biggest advantage is that SMS reminders substantially reduce no-shows.

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How to Implement Patient Satisfaction Surveys

Happy clients lead to better outcomes and more successful practice, and one of the best tools to ensure that you’re giving your clients what they want is through patient satisfaction surveys. Follow the four steps we’ve outlined to ensure that you ask the right questions and get insightful answers.

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What Does Medicare Cover for Home Health Care in the US?

The volume of information on the internet can quickly become confusing and overwhelming if you want to know "What does Medicare cover for home health care in America?" Find the answers to all of your questions here.

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How Does Medicare Bulk Billing Work?

As a practice owner in Australia, one of the decisions you’ll make is whether to offer bulk billing, private billing, or a mix of the two. It’s important to have a good understanding of how Medicare bulk billing works, here are some of the factors to consider before making a decision.

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6 Challenges Facing Physical Therapists in 2020

Keeping a physical therapy practice afloat has taken on new meaning in the wake of 2020’s COVID-19. If you’re a physical therapist and feeling stressed or concerned about the health of your practice, you’re not alone. Here is how to face this year's challenges.

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5 Tips to Help You Retain Your Physical Therapy Patients

Maintaining an ongoing relationship with a patient is more cost-effective than acquiring new patients. Follow our tips to form the foundation for how to retain physical therapy clients through excellent client service and support which translates into satisfied patients.

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3 Tips to Prepare Your Patients for Their Telehealth Appointment

If you’ve done the hard work of setting up telehealth for your practice, you may be wondering what’s next. We’ve collected our top tips for a telehealth appointment to ensure your client is fully prepared for the session.

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12 Practice Management Processes to Automate

Automation and strong systems make the world of difference, not just for business growth but also personally, freeing up headspace so you can start working on your business rather than in it. Here are some practice management processes to automate.

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Why Your Physical Therapy Practice Should Implement Patient Satisfaction Surveys

Patient satisfaction goes hand in hand with patient retention, but if you don’t measure your client's satisfaction, how do you know whether you need to improve? Learn how surveys can help boost the patient experience in your practice.

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Telehealth Reimbursement for Allied Health Professionals in Australia

Almost all health practices are embracing Telehealth video calls but navigating Telehealth reimbursement claims in Australia can be a challenge with such differing regulations and requirements. Learn more about them here.

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How to Write an Effective Ad for Your Physical Therapy Practice

You know it’s important to advertise your practice to attract new clients, but it can be hard to start. The good news is that it doesn’t have to be complicated. Read our principles that can then be applied to the process of writing them.

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