'Do you know what we like the most about your clinic?'
The unknown voice came from behind me in a crowded room of GPs and Practice Managers. My ego instantly generated a list of possible answers… effective treatments, awesome team of clinicians, patient’s love us…
'It’s your short letters’, came the answer, putting a quick end to my flight of fancy.
Here, Damien explains how to use referral feedback letters to grow your clinic.
Follow us on social media
SMS appointment reminders are highly effective, they improve the number of on-time arrivals and kept appointments. But of course, the biggest advantage is that SMS reminders substantially reduce no-shows.Read More
Most practice owners are trying to do it all, from day-to-day tasks to running a successful business. Ready for a change? Here are the top 10 areas that waste your time and money plus how to fix them.Read More
If your clients have Medicare insurance, it's important to understand Medicare billing guidelines for physical therapy and what you need to do in order to ensure that the highest possible number of claims are settled quickly and in full.Read More
SOAP notes are invaluable for informing caregivers and other therapists about your client and their journey. While everyone has their own approach, reviewing our top nine tips could offer some insights to help to refine your note-taking.Read More
Attracting new chiropractic patients is an ongoing challenge for many healthcare practices, but it’s vital for your practice. The best place to start is with marketing. To help you with this task, we created a list of 5 free or low cost marketing strategies. This is only the beginning!Read More
Maintaining an ongoing relationship with a patient is more cost-effective than acquiring new patients. Follow out tips to form the foundation for how to retain physical therapy clients through excellent client service and support which translates into satisfied patients.Read More
We’ve distilled the most important learnings about Medicare billing guidelines in Australia for physical therapy to make it easier to access the benefits for your clients by answering the five most asked questions.Read More
We’ve narrowed down the essentials of a practical business plan template, divided into five different sections. This template is going to help keep your practice on track and motivate you to succeed!Read More
Email marketing allows practice owners to increase engagement with their clients, book in more appointments, and build customer loyalty in the most cost-effective way. Here is everything you need to know before starting your marketing journey.Read More
Telehealth is a great way to service your patients' needs and see more clients. The only issue is how to do it successfully? We’ve mapped out the eight most important steps for implementing a Telehealth program for your practice. Let's set your practice up for success!Read More
You know it’s important to advertise your practice to attract new clients, but it can be hard to start. The good news is that it doesn’t have to be complicated. Read our principles that can then be applied to the process of writing them.Read More
For doctors of chiropractic in America, learning how to bill Medicare for chiropractic services is something of an art but billing correctly takes a bit of learning. Learn more about the ins and outs.Read More
Offering Medicare rebates or bulk billing can be a great option to grow the client base for new or established clinic . Learning how to bill Medicare for chiropractic services in Australia.Read More
Designing a medical office doesn't have to be complicated or to break the bank. Simple but modern and tasteful design will envoke positive feelings from patients and is always a worthy long-term investment. Here is what to consider when choosing the interior.Read More
After years of working with mental health practices, we've picked up the most effective tips for taking SOAP notes. These tips are going to make note-taking easier and quicker. They offer some clarity on what should be included, so you don't end up down a rabbit hole of indecision.Read More