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Client Management

Breathe easy knowing client information is organised, secure, and accessible from anywhere.

A CRM for Your Practice

Everything you need to manage your client details.

Basic Details

Basic information such as name, address, date of birth and contact details.


Keep track of client contacts include parents, partners, children and next of kin.


Securely store client private health and other required insurance details.


File referral information including provider numbers and duration.


All past and future appointments, including attendance history.


Complete invoicing and payment history, including outstanding amounts.


Create custom classifications for diagnosis, health status, etc.


Set preferences such as preferred service and reminder method.

Client Correspondence

Seamless communication without ever having to leave your account

With our instant letter writer, email communication, and 2-way chat, keeping up with clients is a piece of cake. Gone are the days of pulling up your email account, sorting through a desktop calendar, and flipping rapidly through your weekly diary. And, with our handy client recall functionality, you can set custom communication templates at an individual level. Bottom line? We don’t want client communication to be seen as yet another administrative heavyweight.

Instant Letter Writer

Clinic CRM Letter Writer

Save time and increase productivity with our Instant Letter Writer. Generate letters with client or referrer information already merged. When you’re finished, export to Microsoft Word, PDF, or simply print. Then, save the letter as sent or as a draft. Don’t forget to create a letter template that you can quickly reference in the future. Want to keep permanent track of the correspondence? Save the letter to your client’s record. Bottom line, our instant letter writer helps you spend less time on sorting paperwork and more time on treatment.

“For every minute spent organizing, an hour is earned.”

Advanced Data Tagging

Organise your data with file tagging, classifications, and more.

File Tagging

At Power Diary, “easy as” isn’t easy enough. File tagging allows you to mark your uploads with unique tags that help you sort files on your terms.

Custom Classifications

With client classifications, you can tag each patient with a custom label, and use this as a sorting identifier when running reports or viewing your data.

Multiple Gender Options

As proud supporters of the LGBTQ community, this feature was a no brainer. Set custom gender options that match your client’s identity.

Adaptable Client Preferences

Each of your clients are unique, so we allow you to set preferences for each individual. For example, maybe your older clients don’t enjoy SMS reminders – not a problem. Mark their preferred reminder type as email only. Plus, our preferred notice periods allow you to override default settings for each individual. Finally, automated event reminders remember the “important things” so you don’t have to (client birthdays, session pack expiration, and more).

Secure Client Data

We protect your private information like it’s our own.

With Power Diary, your data is secure. The protection of your patient information is top priority, and we’ve taken extra measures to ensure the safety of your data is never compromised. We safeguard all personal and sensitive information, and you can trust that your data is owned by you. We never use your client information for 3rd party research, and you can export any information at any time.

Did you know our practice management system boasts over 100 features? Click here to view the full list.

Practice Management Software for Every Clinic

Power Diary’s clinic management software was designed to meet the needs of clinics across a variety of healthcare disciplines, including:

  • Physiotherapists clinics: Use treatment notes with body charts, and benefit from Power Diary’s integration with Physitrack.
  • Chiropractors clinics: Manage a busy calendar efficiently while also storing x-rays and MRIs securely.
  • Mental health clinics: Power Diary offers high levels of data security, session notes and the ability to create time-saving custom note templates.
  • Podiatry clinics: Update client information from anywhere, whether in the clinic or conducting an in-home appointment.
  • Massage therapy clinics: Allow clients to book their own appointments online, record treatment notes and offer follow-ups in just a few clicks.
  • Speech therapy clinics: Link family contacts and start telehealth appointments without leaving Power Diary.
  • Acupuncture & Chinese medicine clinics: Keep your practice organised and manage clients seamlessly.
  • Osteopathic clinics: Update custom client note templates and send automated follow-ups.
  • Homeopathic clinics: Provide services and have the flexibility to sell products, with or without an appointment.
  • Dietary clinics: Maintain detailed notes about client progress and never lose track of a payment.
  • Occupational therapy clinics: Update client notes quickly and easily from anywhere.
  • Social work clinics: Keep your records current on the go, and manage multiple locations as needed.
  • Counseling clinics: Remove the stress from practice administration with cloud-based clinic management software.
  • Therapy clinics: Reminders, notes, online bookings invoicing and marketing integrations empower you to streamline your practice.
  • Naturopathy clinics: Complete detailed notes post-session, securely stored with the client’s information and history.

Why Choose Power Diary?

Selecting the right practice management software is an important decision, but Power Diary covers all of the bases,
making it an obvious choice. Here’s why…

Spend Less Time on Admin

Power Diary is designed to empower practice owners, practitioners and admin teams to operate efficiently and make the business of running a practice easy – so that you can focus on actually seeing patients. We aim to reduce time spent on admin with features to help manage schedules, billing, treatment notes, service delivery, operations, and more.

Work from Anywhere

Power Diary is an online practice management software – so it’s accessible from anywhere. You can use Power Diary when working from home on a tablet, checking your schedule from your mobile, or coming to the clinic and using a computer. Being cloud-based also provides security benefits, and your software is always up-to-date.

ISO 27001 Security Certification

Power Diary is one of the only practice management systems to be certified with ISO 27001 – the highest global security standard for healthcare data. Power Diary is also fully compliant with all applicable healthcare data privacy and security laws and frameworks in the markets we serve. Our top priority is to ensure patient data security.

Create a Practice You Love

Our software is designed to help make your health practice a joy to manage. By using Power Diary, you also join a vibrant community where valuable insights and advice on managing health practices are exchanged. You also gain access to a wealth of free webinars, tutorials, articles and tools that provide support for growing and managing a thriving health clinic.

Easy Data Migration & Import

When you move to Power Diary from another practice management system, we provide a fast and free data migration service to import your existing data without missing a beat. This can include clients/patients, contacts, referrers, appointments, services, invoices, payments, treatment notes and more. Just upload your files, and let us do the rest.

Unlimited, Free Support

Power Diary’s customer support is best in class, and our team is available by online chat and email 7 days a week, almost 24 hours a day. We take immense pride in providing fast, friendly, and expert support that truly sets us apart. Plus, Power Diary is simple, intuitive and easy to use with no tech skills required. With no software to install, you’ll be up and running in minutes.

FREE Practice Operations Manual

By using Power Diary, you access your own Practice Operations Manual. This comes with over 100 pre-written policies and procedures that you can easily add to and modify to suit your practice. It helps ensure you’re meeting the standards of your professional, legal and regulatory obligations, as well as increasing predictability and practice productivity.

Best Value for Money

Power Diary’s goal is to empower health practices, which is why our pricing is designed to be extremely affordable. Whether you’re a solo practitioner or a large, multi-location clinic, Power Diary’s pricing is cost-effective and fair. Start a 14-day free trial (no credit card required!) to see how Power Diary creates value and makes a difference in your practice.

Flexibility & Money-Back Guarantee

We don’t believe in lock-in contracts. With Power Diary, you can upgrade, downgrade, or cancel at any time. You own your data and you can export whenever you choose. You can start with a free trial, but after that we also provide a Money-Back Guarantee so if you decide Power Diary isn’t right for you, we’ll refund 100% of your subscription fees.

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