Yes, you read that right! Simply start your account now and if at anytime over the next 12 months you think Power Diary isn’t right for you just cancel your account and we’ll refund 100% of any subscription fees you’ve paid.
Setting up and importing your data is easy
Moving from another system? Don’t worry – we can import your existing data from most software systems. Our customer support team regularly gets rave reviews and we’ll do everything we can to make your transition to Power Diary quick and smooth.
If you decide to continue with Power Diary and convert your trial before your trial period expires, you’ll still get this time for free.
Which plan should I choose?
Our plans are based on the number of calendars you need. Generally, you’ll need one calendar for each of your practitioners. Administration staff don’t need a calendar, and you can add as many of these as you like without any extra charges.
Sarah runs a health practice with 10 people in total.
She and 6 other practitioners actually see clients – so she needs 7 calendars.
She also has 3 administration staff – 2 full-time and one part-time.
She therefore chooses the “MEDIUM” plan (which provides up to 9 calendars).
There is no charge for the administration staff (as these are users but not calendars).
If she hires another 1 or 2 practitioners, there’ll be no extra charges as she’ll still be within the 9 calendar limit for this plan.
If she hires another 3 practitioners, she’ll have 10 calendars and will need to move up to the “LARGE” plan.
Matthew is just starting his health practice.
He is a sole practitioner – the only one that will see clients (although his partner might help with some administration).
He only needs one calendar, so he chooses the “JUST ME” plan.
There is no extra charge if his partner needs a user account.
While you are in your free trial, it doesn’t matter which plan you choose.
What fees might I be charged?
Subscription: Your subscription fee is based on your plan, and your plan is based on the number of calendars active in your account. Eg. If you have 3 calendars, you’ll need the “LIGHT” plan. The fees shown for this are the total weekly fees (not per calendar). Text Messages (Optional): You’ll be charged for any text messages (SMS’s) you have used at the end of each monthly billing cycle. (See rate above.) All emails, including appointment reminders, are free. Stripe (Optional): Power Diary integrates with Stripe allowing you to process credit cards online. Processing Fees are deducted by Stripe on a per-transaction basis and include a Connect fee.
Payments are processed automatically each month and a receipt is available from within your account.
How is the billing done?
Billing is done on a monthly basis. We calculate the monthly price of your plan – i.e. your weekly amount x 52 / 12 – and this is billed for the month ahead. Any SMS fees incurred for the previous month are added to your bill.
Your billing won’t start until after your free trial time – even if you convert to a paid account part-way through your trial time. For example…
Jane starts a free trial on the 10th of the month;
On the 12th, she decides she loves Power Diary and converts her trial to a paid account;
Based on the number of calendars her practice has, her plan is $20 a week;
The monthly fee is: $20 x 52 / 12 = $86.67;
Even though she starts on the 12th, she is not billed until the 24th – the date her trial expires;
On the 24th, she is billed $86.67;
The next month, she is billed $86.67 + any SMS fees she used during the last month.
Am I locked into a contract?
Absolutely not! We don’t believe in locking people into contracts. You can increase, decrease or close your account at anytime. In fact we even have a 100% Money Back Guarantee should you decide Power Diary is not the right fit you anytime during your 12 months with us.
Is support really free?
Yes, all Power Diary support is free. Our friendly Support team can help you via email, phone or live chat. You can also access our Helpdesk Articles or view our Video Tutorials.
I’ve decided to use Power Diary – how do I sign up?
Simply login to your Trial Account (or create one if you haven’t already). Once you’ve logged in, click ‘Convert Account’ and enter your credit card details. That’s it – you’re good to go!
We accept Visa or Mastercard (Credit or Debit).
Are there any system requirements?
Power Diary is cloud based meaning that you don’t need to download or install any software. Everything runs securely from your internet browser. You can access Power Diary from your desktop, laptop, tablet or smart phone, and it’s compatible with everything – Windows, Mac, iOS and Android.
To access Power Diary you’ll require an internet connection and we recommend keeping your internet browser updated for an optimal experience.
What is the difference between a Calendar and a User?
You would normally provide a calendar to each person (or resource) in your business that provides appointments to clients i.e. Psychologist or Physiotherapist. A user is someone who has access to your Power Diary account, but does not necessarily need their own calendar i.e Receptionist, Book Keeper etc.
Can I get my data if I close my business or decide to leave Power Diary?
Yes, you can export your data within minutes at any time.
START IN [month]: SPECIAL OFFER
Begin your free trial before the end of [month] [year] to receive 50% off for your first 6 months!